Barista
The Memphian
BASIC FUNCTION To ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with Hotel policies and procedures. QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)
- Prior experience preferred
- Excellent customer service skills
- To open and close, including signage, hours of operation, lighting of room and general set-up procedures. Serve all food and beverage items
- Maintain cleanliness of the food area; including bussing and re-setting tables, keeping the floors clean and maintaining overall neatness of the entire area
- Greet guests with a smile and small talk, use names when possible
- Inform the guest about any specials using proper verbiage
- Attend to and anticipate guest needs
- Familiarization with menu
- Maintain knowledge of daily specials and/or daily drinks
- Keep areas up to date and organized, par levels stocked, and overall set up of your area.
- Keep barista stand stocked with essentials
- Complete daily and weekly side work as assigned
- Close all guest checks
- Other duties as assigned by manager or supervisor
- Respond to any reasonable task as assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible).
- Familiarity with parking validation procedures
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
- Follow all company policies and procedures; ensure clean uniform and professional appearance; maintain confidentiality of proprietary information; protect company assets
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings
Vacancy posted 4 days ago
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