Escalation & Process Automation Lead
$79.4k - $135kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is looking for a Process Improvement & Automation Lead in Boston, Massachusetts. This role involves overseeing the escalation and service recovery processes, ensuring effective resolution of complex issues. The ideal candidate will have 4-6 years of IT experience, knowledge of ITIL practices, and strong analytical skills. A Bachelor’s degree is preferred, along with the ability to manage multiple escalations in a critical environment. Competitive salary range is $79,400 - 135,000. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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