Billing Engineer

Role Description

We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to:

• Deliver projects related to pricing plans and billing
• Develop our billing integration with third party services, strengthening our end-to-end billing experience.
• Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making.
• Work closely with UX/UI designers and product managers to shape features.

Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.

Qualifications

• Experience in backend software engineering, with a strong focus on billing, payments, or financial systems.
• Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements.
• Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc., or building custom billing systems.
• Experience designing and managing distributed systems, microservices, and event-driven architectures.
• Proficient with SQL and data modeling, especially for financial and usage data.
• Solid understanding of APIs and experience building or integrating internal billing APIs.
• Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go.
• Flexibility to adjust to the dynamic nature of a startup.
• Excellent written and verbal communication skills.

Requirements

• Work as part of a team of engineers to design, build, test, and document core billing software components.
• Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed.
• Develop metering, pricing, and rating logic for usage-based and subscription billing models.
• Ensure accurate tracking and reporting of customer usage data.
• Monitor and maintain billing systems to ensure high availability and data integrity.
• Build automation tools for recurring billing tasks, reconciliation, and reporting.
• Collaborate with product, sales, and finance teams to support custom billing requirements.
• Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries.
• Act as a technical expert in billing-related discussions and planning.
• Champion engineering excellence by driving code quality, architectural reviews, and design documentation.
• Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing.
• Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness.
• Lead incident response and root cause analysis for billing-related issues.

Benefits

• An inclusive, flexible environment where you can be your authentic self.
• A competitive total compensation package, including base salary, equity, and comprehensive benefits.
• Comprehensive group benefits with no waiting period, covering health, vision, dental, and more for you and your family.
• Remote first company with opportunities for virtual and in-person social events.
• Employer-funded retirement contributions, matching dollar-for-dollar up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Support for personal and professional development with $1500 USD annually for professional development.
• Flexible, paid time off program to support work-life integration.
• Build-your-own home office setup with a company-owned laptop and reimbursement for home internet.
• Paid parental leave program with top-ups for birthing and non-birthing parents.