Tier 1 IT Help Desk Technician — NCFAST Support
NC Department of Health and Human Services
The NC Department of Health and Human Services is seeking a User Support Technician I to provide first-line NCFAST Application and IT support for the NC FAST program across county offices. You will gather user information, reference manuals, and resolve issues or escalate to senior staff while delivering exceptional customer service. Ideal candidates will communicate effectively with clients, manage multiple tasks under time constraints, and document interactions in the ITSM system, contributing #J-18808-Ljbffr NC Department of Health and Human Services
Vacancy posted 11 hours ago
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