Community Manager - La Maison River Oaks

JOB DESCRIPTION SUMMARY

This role manages the day-to-day operations of an assigned property, including managing team members, daily activities, and resources to achieve budgeted financial and operational goals, ensuring compliance with company policies, Fair Housing, ADA, Fair Credit Reporting Act, and other relevant laws.

JOB DESCRIPTION

Provides input into the development of budget(s) by analyzing financial statements, marketing information, and operational reports to assess performance patterns. Meets targeted revenues by setting rent rates, ensuring timely collection of rent and fees, making bank deposits, and preparing monthly financial status reports. Approves invoices from vendors, contractors, and service providers, reconciling work performed, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication among vendor, accounting, and owner. Controls expenditures within approved budget constraints and manages petty cash fund balance and maintenance. Oversees lease enforcement by approving resident applications, discounts, renewal leases, conducting periodic apartment inspections, adhering to notice requirements, evicting residents, and collecting late fees and other charges per lease terms. Gathers, analyzes, and interprets market and economic trends, implementing short- and long-range marketing and leasing strategies to meet occupancy and revenue goals. Promotes resident satisfaction and retention by responding to complaints, questions, and requests promptly, resolving service issues, and ensuring maintenance team compliance with company standards for resident service requests. Conducts regular property inspections to ensure physical aspects, grounds, buildings, and amenities meet safety, cleanliness, and appearance standards. Supervises property staff by interviewing, hiring, orienting, and training employees, and managing performance per company policies, values, and business practices. Assists in managing client/owner relationships by meeting owners, conducting property tours, providing performance updates, and responding to owner requests. Completes various accounting, financial, administrative, and other reports and performs additional duties as assigned. For California only: Community Managers manage the lease process using the California Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.

BASIC KNOWLEDGE & QUALIFICATIONS

Preferred bachelor’s degree in Business Management, Real Estate, or related field. 4-6 years of relevant experience in property management, sales, marketing, and customer service, demonstrating ability to manage day-to-day operations, resolve customer complaints, complete financial records and reports, increase sales revenues, and coordinate a team. Ability to manage multiple priorities in a fast-paced environment. Excellent communication, conflict‑resolution, and customer‑service skills. Detail‑oriented, self‑motivated, capable of working independently, as a leader, and as a collaborative team member.

SPECIALIZED SKILLS

All required state and local licenses and/or certifications. Valid driver’s license to operate a golf cart on property and insist that all on‑site staff with access to the golf cart also have a license. Proficiency in Internet, word processing, spreadsheet, and database management programs. Strong proficiency in property management software (preferably Entrata, Yardi, and/or OneSite). Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.

TRAVEL / PHYSICAL DEMANDS

Work in an office environment with frequent exposure to outside elements (temperature, weather, odors, landscape) that may be unpleasant or hazardous; must be able to physically access all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine, local travel may be required for bank deposits, training classes, outreach events, or other necessary tasks.

SALARY RANGE

The salary range for this position is $60,000 - $93,000

ADDITIONAL COMPENSATION

Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

ROBUST BENEFITS OFFERED

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time Off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service; additional vacation accrues with tenure. For onsite team members, onsite housing discount at Greystar‑managed communities available subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans. Charitable giving program and benefits. *Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

IMPORTANT NOTICE

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io. #J-18808-Ljbffr Dormont Manufacturing Co