Key Account Executive

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The Key Account Executive will manage complex, high-value solutions and services for one of RRD’s largest existing strategic accounts. Plans and executes proactive, effective relationship strategies for large, complex opportunities with senior management or executive level decision makers. 

This senior-level position requires expertise in print production, retail environments, and merchandising. The ideal candidate brings a strategic, proactive mindset and acts as an innovative consultative partner, bringing forward industry trends, market insights, and fresh ideas to drive account growth. While this role has no direct reports, the executive must successfully lead, influence, and align cross-functional teams to deliver end-to-end client solutions. Recognized as an expert in Retail with ten or more years of sales experience.

• Strategic Go-To-Market Execution: Create, manage, and execute RRD’s go-to-market sales strategy to achieve consistent monthly and annual revenue targets. 
• Retail, Print, & Signage Solutions: Expertly address and solve complex client challenges related to how in-store signage and retail merchandising assets should be designed, produced, and executed at scale.
• Consultative Selling & Value Creation: Serve as a trusted advisor and proactively assess, clarify, and validate client needs on an ongoing basis, leading collaborative solution development efforts that address complex client challenges.
• Proactive Strategy & Innovation: Proactively lead joint company-strategic account planning processes. Consistently bring forward industry trends, emerging innovations, and actionable insights to enhance client programs. 
• Cross-Functional Leadership: Successfully direct and lead a cross-functional team dedicated to delivering RRD’s products and services, driving sales growth and improvement initiatives without direct reporting authority. 
• Account Governance: Maintain high client satisfaction ratings, complete key client account plans, coordinate executive involvement, and utilize Salesforce.com for activity tracking.
• Additional job requirements may be listed on the staffing requisition.

Qualifications

• Bachelor degree in discipline related to functional work or role with 10 or more years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
• Must have expert knowledge of RRD Products & Services, as well as RRD’s internal resources, processes & procedures.
• Demonstrated success in selling complex; enterprise solutions, through both direct and indirect channels, to C-level executives.
• Requires the ability to negotiate and successfully conclude matters of major importance; failure to properly consider the impact of sales and related matters may seriously impact the organization's objectives & customer relations.
• Able to consistently contribute effort, leadership, and creative thinking to solving complex and significant problems in a collaborative fashion.
• Must be able to demonstrate an ability to work concurrently on multiple complex and sometimes ambiguous problems.
• Demonstrated ability to perform at the highest level of proficiency in utilizing tools and applications to complete assignments.
• Able to communicate complex concepts, problems and solutions clearly and effectively to all levels within the organization. Requires strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed.
• Able to apply excellent business acumen and collaborative skills when resolving problems.
• Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
• Previous experience with CRM/Salesforce.

Additional Information

This role is salary plus incentive program eligible and the current RRD salary range is $50,000 to $200,000 per year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.