Associate, Specialist, Operations, Sec Svcs- Custody Svcs, Corporate Banking, Technology and Operations

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsible for managing end-to-end Corporate Action activities , ensuring accurate, timely and compliant processing of both voluntary and involuntary events . The role requires strong attention to detail, effective stakeholder management and the ability to manage highly time-sensitive and market-driven activities .

• Manage voluntary and involuntary Corporate Action events from announcement through completion.
• Review event details, validate eligibility and ensure accurate processing of client entitlements.
• Handle activities such as dividends, interest, bonus, rights, mergers, tender offers and other market events.

• Track Corporate Action announcements, deadlines, record dates, ex-dates and payment dates.
• Ensure all critical milestones are monitored and actioned within prescribed timelines.
• Proactively follow up on pending inputs and exceptions to avoid missed deadlines.

• Manage client elections and instructions for voluntary events within market deadlines.
• Coordinate and facilitate proxy voting / voting-related activities , ensuring instructions are captured, validated and submitted accurately.
• Monitor outstanding elections and escalate potential risks before cut-off times.

​ Time-Critical Operations

• Manage activities where strict market and client deadlines apply.


• Prioritise urgent events and ensure timely execution to prevent financial, operational or client impact.


• Provide timely escalation and follow-up on exceptions and deadline-sensitive matters.

• Ensure Corporate Action processing is performed in line with internal controls, market practices and regulatory requirements.
• Perform appropriate validations and maker-checker controls.
• Identify operational risks, investigate discrepancies and ensure timely resolution.

• Coordinate with internal teams, clients, custodians, agents and other stakeholders for timely completion of events.
• Provide clear and timely communication on event status, pending actions and exceptions.

• Strong knowledge of Corporate Action processes.
• Understanding of voluntary and involuntary events.
• Excellent tracking and deadline management skills.
• Strong attention to detail and control mindset.
• Ability to manage high-volume and time-sensitive activities.
• Strong analytical, problem-solving and escalation skills.
• Effective stakeholder management and communication.
• Ability to work under pressure and support critical activities beyond regular working hours when required.

Mumbai

Operations

Regular

Full time