Creative Services Manager

Lincoln Investment is recognized as one of Philadelphia's Top Workplaces for fifteen years, is an independent broker dealer and registered investment advisor that offers brokerage, investment advisory and other financial services. Lincoln has about 1,000 financial professionals nationwide and we serve over 310,000 clients representing over $60 billion in assets. We are a majority family-owned financial services firm that regards our employees as integral players in our continuous growth. Lincoln Investment's success is built upon our dedication to helping people retire well and promoting a work environment that fosters success. Our financial strength and profitability are natural results of "helping people, having fun, and enjoying success." Lincoln Investment offers a competitive compensation and benefits package. Our Home Office is conveniently located in Fort Washington, PA, just outside of Philadelphia.


Basic Function: The Creative Services Manager is responsible for overseeing the successful execution of all creative and design projects. This role requires a strong leader with the ability to manage a team and ensure team members have the resources and support they need to succeed. The Creative Services Manager will collaborate with internal stakeholders to define project requirements and ensure delivery of high-quality, accurate and creative work on time and within budget. Additionally, the Creative Services Manager will be responsible for setting and meeting goals and objectives, as well as developing and implementing new processes to improve efficiency and ensure successful project delivery.

Key Responsibilities:

• Oversee the development, production, and dissemination of creative services content. This includes product collateral, marketing and advertising campaigns, websites, social media platforms, presentations, videos and promotional materials.
• Develop creative strategies for products and services.
• Lead and mentor creative team members.
• Implement the use AI in design development.
• Oversee all creative projects from concept to completion.
• Ensure design and production processes are completed accurately, on time and within budget.
• Evaluate, source and manage external vendors.
• Analyze project performance and recommend improvements.
• Research and analyze industry trends, customer behaviors and emerging technologies to ensure that creative services strategies stay current and effective.

Skills Required:

• Team Leadership
• Strong organizational skills
• AI knowledge and experience with design
• Excellent verbal and written communication abilities
• Ability to multitask and prioritize daily workload
• Knowledge of creative services practices
• Detail-oriented
• Problem Solving
• Project Management
• Excellent project management and organizational skills
• Ability to multi-task and prioritize tasks

Knowledge/Experience

• Bachelor's degree in graphic design or related field.
• Over 10 years professional design experience in ad agency or in-house creative department including advertising, collateral material design, web design, brand concepts, multimedia presentations and coordinating project details.
• Proven success in managing design staff.
• Portfolio of previous work that displays ability to turn an idea into a visual piece.
• Experience with AI design (Claude AI, Canva).
• Proficiency with HTML, Bootstrap and Dreamweaver.
• Proficiency with Adobe Creative Suite and Microsoft Office.
• Knowledge of stock and original photography, audio and video resources.

Physical/Other Requirements :

• May sit at workstation for extended periods of time; may view computer screen for extended periods of time. Periods of fast pace are normal, particularly when working to meet deadlines.

Lincoln Investment is an equal opportunity employer. Lincoln Investment prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lincoln Investment conforms to the spirit as well as to the letter of all applicable laws and regulations.