VP, Financial Intelligence Unit

Job Description

Job Description

Position Summary:

CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a highly skilled and detail-oriented Team Lead to join our Financial Intelligence Unit (FIU) within the Compliance department. CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies.

This individual will be primarily responsible for overseeing and participating in the investigative process, ensuring timely and accurate case reviews, appropriate filings, and adherence to regulatory requirements. They will assist with workflow management, performance tracking, and maintaining high standards for FIU investigations and reporting.

Key Responsibilities:

• Conduct, review and oversee investigation escalations, ensuring investigations are thorough, timely, and comply with regulatory requirements.
• Supervise the investigation escalation workflow, including tracking progress, and ensuring appropriate escalations and resolutions.
• Prepare and review reports related to escalations, ensuring the accuracy and clarity of case summaries, investigation findings, and recommended actions.
• File Suspicious Activity Reports (SARs), ensuring compliance with regulatory guidelines and deadlines.
• Provide ongoing mentoring and support to team members, fostering professional growth through knowledge-sharing, constructive feedback, and training on best practices for investigation and escalations.
• Support the development and enhancement of procedures and guidelines related to investigation escalations and reporting workflows.
• Identify trends in escalated cases, working with leadership to develop strategies for addressing systemic issues or control gaps.
• Collaborate with internal stakeholders, including IT, legal, risk management, and business units, to ensure cohesive handling of investigation escalations and regulatory reporting.
• Assist in monitoring performance, drafting management-level summaries, and providing constructive feedback to others as necessary.
• Stay updated on regulatory changes and AML/BSA typologies, ensuring processes remain aligned with evolving compliance requirements.
• Lead and/or participate in special projects and initiatives to enhance investigation escalation processes, strengthen related controls, and address other FIU priorities as needed.
• Lead by example in adapting to evolving priorities in a dynamic regulatory and operational environment, supporting team members through change.

Knowledge, Skills, and Abilities:

• Strong knowledge of AML/BSA detection, investigation, and reporting processes, including SAR filing requirements.
• The ability to assess complex investigation cases, identify potential risks, and recommend effective solutions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a team environment.

Education, Training, and Experience:

• Bachelor’s degree in Business, Finance, Risk Management, Compliance, or related field; or equivalent work experience.
• Minimum of 8 years of experience in Compliance, Audit, or Internal Controls with some experience in a supervisory role.
• Deep Financial Crimes and AML/BSA regulatory knowledge.
• Understanding of Bank Operations, Payments Services, and overall financial services ecosystem. Experience with correspondent banking is strongly preferred; former experience working with fintech partnerships helpful.
• Professional certification (e.g., CAMS, CFE) is a plus.
• Experience with financial services industry risks, fraud typologies, and regulations, including familiarity with fintech partnerships and payment systems.