Business Enablement Lead - SAP S/4HANA Program

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Scope of Position The Business Enablement Lead, SAP S/4HANA Program is responsible for coordinating and executing business enablement activities that prepare Watts employees for successful adoption of SAP S/4HANA and standardized business processes. This role leads training, learning platforms, deployment coordination, and enablement reporting, partnering with ERP Program leadership, functional teams, business process owners, site leadership, and Organizational Change Management to ensure enablement activities are executed consistently across each deployment wave. This role focuses on the execution, coordination, and continuous improvement of business enablement processes, ensuring the training, learning, and deployment activities required for successful SAP implementations are delivered on time and with quality while supporting long-term business adoption. This position is responsible for supervision of a direct report and may provide work direction to indirect resources supporting business enablement initiatives. This position reports to the Global ERP Director. This role is hybrid and based in North Andover, MA. Primary Job Duties and Responsibilities Lead the SAP Business Enablement function by coordinating training, learning, and deployment readiness activities across all SAP S/4HANA deployment waves. Plan, coordinate, and execute role-based training programs to prepare employees for successful adoption of SAP S/4HANA and standardized business processes. Lead, coach, and develop the SAP Training Lead to ensure high-quality learning content, training delivery, and learner experiences. Manage SAP learning platforms and digital adoption tools (e.g., WalkMe, SAP Enable Now, Learning Management System), driving continuous improvement and user adoption. Partner with ERP Program leadership, functional teams, business process owners, site leadership, and Organizational Change Management to coordinate business enablement activities and support successful deployments. Coordinate Super User and Site Champion networks to facilitate knowledge transfer and reinforce business adoption across deployment locations. Monitor business enablement progress, identify deployment readiness risks, and escalate issues that may impact successful implementation. Develop, maintain, and report on enablement dashboards, key performance indicators (KPIs), and executive reporting to measure training effectiveness, learner engagement, and deployment readiness. Capture lessons learned and continuously improve business enablement processes, standards, templates, and deployment playbooks to support future implementation waves. Provide leadership, work direction, coaching, and prioritization to direct or indirect resources supporting training, digital adoption, process alignment, adoption analytics, and user support activities, as applicable. Assume responsibility for other projects and duties as assigned by the Global ERP Director or Company management. Demonstrate a commitment to Watts' Values of Integrity, Accountability, Continuous Improvement, Innovation, and Transparency in all interactions and responsibilities. Travel Requirements: Up to 50% travel, including domestic and international travel, as required to support SAP deployment activities and business enablement initiatives. Required Qualifications Bachelor's degree in Business Administration, Information Systems, Education, Organizational Development, Supply Chain, or a related field (in lieu of a degree, relevant work experience may be considered). Minimum of 3 years of experience in project coordination, ERP implementations, business transformation, learning and development, business enablement, or a related field. Strong organizational, planning, and project coordination skills with exceptional attention to detail. Ability to build and maintain effective working relationships across business and IT teams. Ability to manage multiple priorities across concurrent deployment waves while meeting project deadlines. Experience supporting training programs, deployment activities, or user enablement initiatives. Proficiency with Microsoft Office applications, including Excel and PowerPoint. Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. Must successfully establish employment eligibility and satisfactorily complete background checks, including criminal history, and required pre-employment testing as a condition of employment. Preferred Qualifications Professional certifications in SAP, Project Management, Learning & Development, Change Management, or related disciplines. Experience supporting SAP S/4HANA or other enterprise ERP implementations. Experience working in a manufacturing environment or global operations. Experience with digital adoption platforms and learning technologies, including WalkMe, SAP Enable Now, or Learning Management Systems (LMS). Experience developing dashboards, KPIs, and executive reporting to measure training effectiveness, learner engagement, and deployment readiness. Experience supporting organizational change, business transformation, or enterprise-wide technology deployments. General Applicable Company Competencies Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Andover, MA location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday). Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Pay Range The expected salary range for this position is $106,000- $124,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LIHybrid Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website Industry Machinery Founded 1874