Sr. Field Sales Training Manager

About the Role:

Contributes to the strategic direction and execution of new product launch training, the field sales training program, and various advanced training programs including competitive selling, customer engagement, and product knowledge. Plays a key role in the planning and execution of the national and regional sales meetings and other special projects. Partners closely with senior commercial and divisional sales leadership, assessing field sales capabilities and recommends training methodologies to deepen sales team knowledge and drive results. Responsible for designing, implementing and managing pilot projects to support the launch and ongoing commercialization of company products.

Your Contributions (include, but are not limited to):

• Drives the design, development, implementation and monitoring of multiple training curriculum/programs and materials to include launch workshops, learning modules, customer engagement model, POA / regional meeting materials and agendas
• Leads sales training efforts with Marketing and other cross-functional groups to design, develop and implement comprehensive training materials to support the launch of new products and sales tools
• Establishes objectives and leads development and administration of engagement techniques and presentations, product and product applications information, and role play scenarios
• Develops and executes training-related aspects for the national and regional sales meetings
• Develops and leads the on-boarding of all new field sales personnel including coordination with RSM's and internal departments (IT, HR, Operations, etc). Drives improvements for Field Sales Training area based on understanding the needs of the business and industry trends
• Manages and oversees personnel assessments, strategic training initiatives, coaching and development of new hires and regional field trainers.
• Attends and may contribute to critical industry conferences to continuously test sales training programs ensuring they maintain clinical and market competitive relevance
• Proactively ensures training programs reflect the highest standards of conduct and compliance for the pharmaceutical industry and proactively anticipates business and industry issues
• Recommends to Sr. Leadership alternative methods of delivering training and new approaches, practices and processes to improve the efficiency and effectiveness of training (including distance-learning, e-learns, learning portals)
• Proactively manages outside vendors (lecturers, consultants, etc.) and internal technical or product specialists for sales training programs
• Other duties as assigned

Requirements:

• BS/BA degree in business or technical field AND 8+ years pharmaceutical sales experience required, including a significant portion of time as an internal pharmaceutical sales training role. Significant experience managing vendors and negotiating contracts required OR
• Master's degree in business or technical field preferred AND 6+ years of similar experience OR
• Proven experience with product launches required. CNS and/or psychiatry/anti-psychotic experience a plus. Sales management a plus
• Expertise with capturing and sharing best practices, translating into sales training programs to develop a high performing field sales organization
• Exceptional communication skills including ability to take an independent stance when interfacing with cross functional stakeholders
• Demonstrated ability to translate and interpret data and metrics into value-add business insight
• Extensive knowledge of sales training programs landscape
• Proven success with implementing company-wide sales training methodologies / techniques and developing and delivering exceptional training programs
• Demonstrated and proven facilitation skills
• Anticipates business and industry issues; recommends relevant process / technical / service improvements
• Demonstrates broad expertise or unique knowledge
• Considered an expert within the company and may have external presence in area of expertise
• Applies in-depth expertise in discipline and broad knowledge of other closely related areas to improve efficiency of team
• Ability to work as part of and lead multiple teams
• Good leadership, mentoring skills and abilities typically leads lower levels and/or indirect teams
• Excellent computer skills
• Excellent communications, problem-solving, analytical thinking skills
• Sees broader picture and longer-term impact on division/company
• Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
• Excellent project management, strong project leadership skills