Senior HVAC Service Technician at MasterTech Plumbing, Heating and Cooling

Job Description

Job Description

Are you an experienced HVAC technician who takes pride in quality workmanship and exceptional customer service? MasterTech Plumbing, Heating & Cooling is looking for a skilled Senior HVAC Service Technician to join our growing team.

Were a family-owned company that values our people, supports professional growth, and believes in treating our team like family. If youre looking for a place where your experience is appreciated, your skills can continue to grow, and you have the opportunity to build a long-term career, wed love to hear from you.

What We Offer

• Competitive pay + SPIFs and performance incentives

• Overtime opportunities available

• Health, dental & vision insurance

• Paid time off, including vacation days and 8 paid holidays

• 401(k) with company match

• Paid technical training and ongoing career development

• Employee discounts on plumbing and HVAC services

• Team events, snacks, treats & other employee perks

• A supportive, respectful team environment where your skills are valued

• Opportunities for career growth and advancement

What Youll Do

As a Senior HVAC Service Technician, youll provide professional HVAC solutions directly to homeowners while delivering the high level of service MasterTech is known for.

• Diagnose, service, and repair residential heating and cooling systems

• Perform HVAC maintenance, tune-ups, and preventative service

• Troubleshoot HVAC systems and identify the root cause of issues

• Clearly explain system issues, repair options, and recommendations to homeowners

• Provide professional, friendly customer service throughout each service call

• Maintain a clean, organized, and properly stocked service vehicle

• Work closely with customer service and dispatch teams to provide a smooth customer experience

• Complete accurate work orders, invoices, and service documentation

• Help train and mentor apprentices and less-experienced technicians

• Participate in ongoing technical training, coaching, and professional development

• Participate in a rotating on-call schedule as needed, including occasional weekends

What Were Looking For

• 2+ years of residential HVAC service experience

• Strong troubleshooting and diagnostic skills across residential heating and cooling systems

• EPA certification required, or willingness to obtain certification with company support

• NATE certification is a plus

• Strong customer service and communication skills

• Professional, dependable, and team-oriented attitude

• Self-motivated and accountable with a strong work ethic

• Positive, optimistic attitude and willingness to embrace change

• Open to feedback, coaching, ride-alongs, and 1:1 development

• Pride in your workmanship and attention to detail

• Valid drivers license and good driving record

Build Your Career With MasterTech

At MasterTech Plumbing, Heating & Cooling, youre more than just a technician. The company is committed to ongoing training, professional development, and helping employees build long-term careers in the trades.

If youre an experienced HVAC service technician who wants to continue developing your skills while working with a team that values quality, accountability, and customer service, apply today!

All offers are contingent upon successfully completing a background check and drug screening.

MasterTech Plumbing, Heating & Cooling is an equal opportunity employer.