Retail Banking Expert - Compliance

Role Overview Mercor is partnering with leading AI labs to engage experienced retail banking professionals to improve AI systems' understanding of consumer banking operations, lending workflows, and branch-level decision-making. Contributors will apply their expertise in areas such as consumer lending, deposit operations, compliance, and relationship management to evaluate and enhance AI performance on retail banking-specific tasks. This is a project-based opportunity with potential for ongoing engagement depending on performance and project needs. Key Responsibilities Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication Create realistic scenarios based on retail banking workflows — mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations Annotate, label, and validate data across retail banking use cases (e.g., credit decisioning, KYC/AML procedures, customer dispute resolution) Provide structured feedback on AI accuracy in areas such as banking regulations (Reg Z, Reg E, TILA, RESPA, BSA/AML), product terms, and industry-specific terminology Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI Ideal Qualifications 3+ years of professional experience at a commercial bank, credit union, or retail banking institution Background in one or more areas such as: Branch operations and management Consumer or mortgage lending Deposit operations and treasury services Compliance, risk, or audit (BSA/AML, CRA, fair lending) Relationship management or private banking NMLS registration or banking certifications a plus Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks Clear written communication and attention to detail Compensation Note Task Completion Pay: Competitive and based on task quality (~$1,150 – $1,450 per completed task, subject to change as the project evolves) Performance Bonus: Top performers receive a weekly bonus incentive on top of their per task rate! Hourly Opportunity: Top performers may be invited to transition to an hourly compensation model based on sustained quality and throughput. #J-18808-Ljbffr Obsidian