Key Data Supervisor I

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Development Department (EDD), Document Management Division (DMD) is searching for a motivated, skilled, and challenge-seeking individual who enjoys innovation, problem solving, and is interested in working with an exciting team of professionals in a fast-paced environment. Under the general supervision of a Key Data Supervisor III (KDS III), the Key Data Supervisor I (KDS I) instructs and supervises the work of a group of Key Data Operators (KDOs) involved in the input of remittance and non-remittance data into multiple systems. This position is a working supervisor and the incumbent is required to help process the workloads and verify data that has been previously entered/imaged into the system(s). The incumbent must monitor the performance of their staff in terms of both production and accuracy. The incumbent participates in the testing process of new/current workloads/systems. Due to strict processing time frames, the incumbent may be required to work overtime or a fluctuating schedule. The incumbent must have strong organizational and communication abilities (written and verbal) to support the EDD's mission, vision, values, and business priorities. 

If you are not on the Key Data Supervisor I list, the KDS I exam is available to apply for online anytime on the website. 

This position creates excellent opportunities and is conveniently located near Rancho Cordova while offering free parking and a variety of nearby restaurants. 

This position exists in Sacramento County. 

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Due to no available Key Data Supervisor exam, you may take the Supervising Program Technician Exam as an appropriate. Click the examination link below for more information and to take the exam:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Effectively plan, organize, and manage multiple workloads and competing priorities.
• Strong oral and written communications skills.
• Gain and maintain cooperative working relationships at all levels.
• Knowledge of the Microsoft Office suite (Word, Excel, Outlook)

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A  Statement of Qualifications (SOQ) is Required . The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters  DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process.

A Statement of Qualification (SOQ) is REQUIRED and MUST be submitted with your application. Application packets received without an SOQ will not be considered for this position.
Please attach your Statement of Qualifications (SOQ) to your application.
Note: Resumes, letters, and other materials will not be evaluated or considered as responses to the SOQ. Applications without a SOQ will not be considered. Generic SOQs that do not specifically address the prompts below, or SOQs that do not follow the formatting requirements, will be disqualified from review. 
The SOQ should be no longer than one page, single spaced one-inch margins, and Century Gothic 11.5-point font. Must include applicant full name and job code in the top right hand corner, also restate the question before providing response. Please respond to the prompt below to the best of your ability:
1. Provide an example of a time when you had to partner with peers or cross-functional teams that had differing priorities, personalities, or leadership styles. How did you navigate those differences, foster collaboration, and ensure the team worked toward a common goal?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.