Supportive Services Coordinator

Join Our Team

An Exciting and Rewarding Career Opportunity

Southern Nevada Regional Housing Authority

Job Title

Supportive Services Coordinator

Compensation (Depending on Experience, DOE)

$58,319.87 (Step 1) - $93,233.30 (Step 20) annually

The typical starting range for this position is between $58,319.87 and $64,374.34 DOE .

*As a federally funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines.

Employee Benefits

Pay is only part of your generous compensation package when you work for our premier agency. Employees enjoy a 3-day weekend; free parking; 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance – 100% employer paid (employee only); health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan; Public Employee Retirement System (PERS) – 100% Employer-Funded or Employee/Employer-Funded (50%/50%); Employee Assistance Program (EAP); and a host of voluntary employee benefits options. Student loan forgiveness is available to qualified individuals through the Public Service Loan Forgiveness (PSLF) program.

Overview

The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Supportive Services Coordinator to join our team. SNRHA provides affordable housing to low-and moderate-income households through its affordable housing, conventional public housing, and Housing Choice Voucher programs. Our team comprises 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online at .

If relocating from out of state, more than its famous Strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada, also offers a family-friendly environment with wonderful neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV) and is a few hours’ drive from beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state or county income tax, no inheritance tax, and lower property taxes.

Position Summary

The Supportive Services Coordinator position develops and implements supportive services to meet requirements for programs established within the agency's jurisdiction. Incumbent coordinates various training and development programs designed to promote family services and self-sufficiency among residents. Employees in this classification perform professional-level work. The duties listed below illustrate the different types of work performed. Omitting specific duty statements does not exclude them from the position if the work is similar, related, or a logical assignment associated with this position.

Duties and Responsibilities

This announcement outlines typical job functions and does not provide an exhaustive or comprehensive list of all duties and responsibilities. This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation.

• Collaborate and develop partnerships with federal, state, and local officials, local family and senior service providers, and local businesses to design, fund, and implement social and other supportive services that promote independent living and wellness of residents residing on SNRHA properties as required.
• Attend meetings with government agencies, community organizations, and residents to identify the unmet and forecasted needs of residents, seek alternative approaches, and identify funding or the sustained delivery of supportive services as required.
• Assure compliance with all pertinent rules, regulations, and policies stipulated by the U.S. Department of Housing and Urban Development, State of Nevada, SNRHA, state and local governments, and funding sources.
• Implement appropriate administrative policies and procedures to ensure contract compliance, cost and quality controls, and schedule adherence.
• Manage the development and administration of client outreach, intake, needs assessment, service delivery, case management, documentation, evaluation, and reporting of direct services provided to Senior Service staff. Develop, implement, and monitor policies and procedures to evaluate the impact of trend analysis that forecasts residents’ future self-sufficiency needs.
• Under supervision, exercises sound judgment in making decisions and evaluating alternatives related to resident programs
• Applies critical analysis and independent decision-making to plan, coordinate, and administer multiple programs.
• Provides guidance and support regarding the proper application of procedures, regulations, and standards to individual cases and situations.
• Collects, coordinates, maintains, and analyzes data and program information; determines appropriate data classification and interprets results in accordance with established guidelines and standards.
• Understands the organization and operation of the Housing Authority and outside agencies as necessary to assume assigned responsibilities .
• Assesses, prioritizes, and manages multiple tasks, programs, and competing demands .
• Functions as a liaison between various entities .
• Adheres to the confidentiality standards of the Privacy Act of 1974, {U.S.C.552A} as amended.
• Demonstrate professionalism and respectful interactions with clients, visitors, and SNRHA staff to promote positive relationships and a high standard of customer service.
• Communicate clearly, concisely, and effectively both verbally and in writing.
• Perform related duties and responsibilities as assigned.

This position is eligible to participate in the collective bargaining unit (SEIU), which represents certain Southern Nevada Regional Housing Authority employees.

Minimum Qualifications

Minimum qualifications help identify candidates most likely to perform successfully in the role. Meeting the minimum qualifications does not guarantee an interview; however, applicants will be further evaluated to determine how well they meet the position’s requirements and align with the agency’s immediate needs. Applicants should demonstrate the following:

Education, training, and work experience :

• Bachelor’s degree from an accredited college or university with major coursework in Social Work, Public Administration, or a closely related field, as well as two (2) years of work experience and/or training that includes the social service field.

A combination of formal education and directly related work experience may substitute for a required degree. The Southern Nevada Regional Housing Authority (SNRHA) will assess 1.5 years of full-time, directly related work experience as equivalent to one (1) year of education.

Licenses and Certifications

A Valid Nevada Driver’s License, or the ability to obtain one

Physical Ability:

This job requires continuous talking or hearing; frequent gripping or feeling with the hands; typing/repetitive movement; frequent sitting; frequent reaching with the hands and arms; and occasional stooping or kneeling. Occasional walking and standing, and required to lift and/or move up to 25 pounds.

WORKING CONDITIONS:

While performing the duties of this job, the employee will be exposed to an indoor environment, outdoor environment, noise, extreme temperatures, moisture and/or humidity, and dust.

Preferred Qualifications

Preferred qualifications are desired qualifications that exceed the minimum qualifications and demonstrate additional education, experience, training, or other relevant credentials. Applicants who possess the following may receive preference:

• Strong customer service skills in a diverse, public-facing environment
• Supervisory experience

Experience working in a housing authority, governmental agency, or non-profit organization

Screening and Selection

Applicants who meet the minimum qualifications may be considered further. Evaluation factors include, but are not limited to, a cover letter and resume, writing samples, pre-employment testing/assessments, panel interviews, references, and background investigation.

SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email from ADP to participate in the online testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate.

Compensation details: 58319.87-93233.3 Yearly Salary

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