Vice President of Franchise Operations

The Vice President of Operations leads the execution of operational strategy for the Superior Fence & Rail franchise system. This role is responsible for achieving business unit financial objectives, improving franchisee unit economics, and delivering world‑class training, coaching, and support. The VP ensures alignment with Empower Brands’ strategic goals while building the infrastructure, talent, and accountability needed to drive sustainable system growth. Key Responsibilities Assist in setting strategic direction and aligning brand objectives with Empower Brands’ overall goals Provide overall direction and guidance for system‑wide operational activities Establish and evolve operating policies, standards, and service offerings to strengthen the brand Lead the support team in delivering proactive training, coaching, and mentoring to franchisees Drive improvements in franchisee performance, unit growth, and profitability Oversee onboarding of new franchisees and ensure effective ramp through ongoing reinforcement Own achievement of annual budget and EBITDA targets Monitor financial performance and ensure alignment with monthly and annual goals Ensure appropriate metrics, reporting, and accountability systems are in place Oversee development and growth of the commercial irrigation division to meet national and regional customer needs Ensure alignment between commercial initiatives and broader operational strategy Partner with the Director of Sales & Training to support sales effectiveness and franchisee growth Collaborate with Marketing to drive lead generation and revenue opportunities Support development and execution of training programs, regional meetings, and annual conventions Hire, develop, and lead a high‑performing team including Franchise Business Coaches and functional leaders Build organizational capability to support continued system growth Foster a culture of accountability, performance, and franchisee success Maintain strong knowledge of franchising and industry dynamics to evolve the business model Ensure adherence to legal guidelines, brand standards, and ethical business practices Build strong relationships with franchisees to support long‑term success Qualifications 10+ years of leadership experience in franchise, multi‑unit, or home service based operations Proven ability to drive business performance, operational execution, and team development Strong financial acumen, including P&L management and KPI‑driven decision making Demonstrated success in building relationships and influencing performance across a distributed network Excellent communication, leadership, and problem‑solving skills Ability to travel up to 50% Equal Employment Opportunity Statement Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #J-18808-Ljbffr