Service Advisor

$15 per hour

Bedard Bros. Automotive Group

Service Advisor/Consultant

Bedard Bros Auto Sales is seeking a knowledgeable and experienced Service Advisor/Consultant to join our team in Cheshire, Massachusetts. The ideal candidate will be a customer service superstar with a passion for the automotive industry.

This is a full-time role, and our Service Advisor/Consultant will receive a base salary starting at $15 per hour, paid weekly. Commission for achieving sales targets.

Responsibilities

Greet customers warmly and explain services in a friendly manner
Diagnose customer needs and build customer relationships
Accurately complete the service write up and appropriately document customer repair authorization
Present customers their vehicles service needs and discuss all shop repair and maintenance options
Provide estimates associated with customer requested services
Follow up with customers on repair and maintenance progress
Record completed service and other sales transactions
Resolve customer complaints as needed
Develop and maintain strong customer relationships

Requirements

High school diploma or equivalent
Previous experience in a service-oriented industry
Knowledge of the automotive industry
Ability to establish credibility with customers and technicians
Ability to multi-task and manage time effectively
A passion for customer service
Problem solving skills
Superior organizational and communication skills

Bedard Bros Auto Sales is an Equal Opportunity Employer (EOE). We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status and will not discriminate against applicants or employees on the basis of any protected characteristics.

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Vacancy posted 3 days ago

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