Customer Service Team Lead - Hybrid Mentorship & Escalation
Mixam
Mixam is looking for a Customer Service Team Lead in Chicago, Illinois, responsible for overseeing team operations to ensure high levels of customer satisfaction. This role includes mentoring team members, managing performance, and resolving customer escalations. The ideal candidate will possess extensive customer service experience, preferably with supervisory background, and exhibit outstanding leadership and communication skills. Benefits include PTO, sick leave, 401k contributions, and hybrid working options. #J-18808-Ljbffr Mixam
$75k - $85k
...collaborate with a future-focused team leading the way into new markets?... ...is looking to hire a Customer Escalations Lead to join their Customer... ...key customers. You will be hybrid out of the Chicago, IL office... ..., processes, products, and services across the organization. We...SuggestedWork at officeFlexible hours- ...Position Overview: The Customer Service Team Lead at Mixam is responsible for overseeing the daily operations... ...team performance, and handling escalations. The Team Lead will mentor and... ...insurance options and contributions, hybrid working. Office snacks, apple equipment...SuggestedWork at office
- Hybrid Director of Client Operations (Chicago, IL) Chicago... ...in the delivery of our services, primarily through leading client teams for dedicated accounts.... ...with existing customer bases Partners with sales... ...partners with IT to resolve escalated matters Carries out responsibilities...Suggested
$130k - $150k
A leading chocolate and cocoa company is seeking a Senior Manager for Customer Supply Chain in Chicago. The role focuses on managing supply chain strategies, maintaining... ...0 to $150,000, plus bonuses and benefits in a hybrid working environment. #J-18808-Ljbffr Barry Callebaut...Suggested- ThoughtSpot, Inc. is seeking an Account Manager in Chicago to drive customer success with Fortune 5000 companies. You will foster... ...technology knowledge and experience in customer-facing roles. This hybrid position requires 2-3 days in the office per week, with the company...SuggestedWork at office
- ...Manager to manage diverse tax planning projects. The role involves leading teams to deliver reliable tax advice, building strong client... ...relevant experience. A competitive compensation package and a hybrid work model are offered, reflecting a commitment to employee well...
$110k - $130k
...operational capabilities to support customers across scientific, clinical,... ...Summary: The General Services Administration (GSA) is... .... The Customer Service Team Lead provides direct oversight of... ..., and serves as the primary escalation authority for complex federal...Contract workTemporary workWork at officeRemote work- NAFSA: Association of International Educators is seeking a Regional Admissions Lead (RAL) for a hybrid position, requiring frequent travel across Illinois. In this role, you will partner with schools, focusing on admissions strategy and parent experience, while driving...
$65k - $75k
...is hiring a Community Association Manager to join their Chicago team. This full-time role requires an active Illinois Community Association... ...position offers a competitive salary between $65,000 - $75,000, hybrid work options, and comprehensive benefits including medical...Full time- The American Osteopathic Association in Chicago is seeking a Social Media & Community Lead to manage its social brand presence. This hybrid role requires a mix of in-office work and digital strategy execution. The ideal candidate should have over six years of experience...Work at office
$59.5k - $66.5k
...creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Community... ...or know what works on TikTok, we want to hear from you. Role is Hybrid and Must be 21+. What you will be doing: Creating and posting...Local area- ...Customer Service- Team Lead Position Summary The Team Lead CSR is responsible for overseeing daily customer service operations, supporting... ...customer interactions. This role serves as the first point of escalation for customer concerns while driving team performance,...Work experience placementWork at officeFlexible hours
$60k - $75k
...growing, private, full-service digital marketing... ...and customer service. We are currently... ...look to expand our team and support our growing... ...Coordination: Lead internal teams (Creative... ...of community. Hybrid : For those who... ...sharing and mentorship, ensuring constant...Currently hiringWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours3 days per week$77.62k - $101.24k
...Job Title Program Lead, U.S. Creative Tech Exchange (Hybrid) Organizational Unit IIE Organization -... ...Exchange. We invite you to join a team united by our mission to help people... ...support program components such as mentorship and placements. Identify and implement...Full timeTemporary workWork experience placementWork at officeRemote workFlexible hours- ...Overview: T he STR Customer Service Team Lead provides direct oversight of daily customer service operations supporting the GSA Short-Term Rental... ...performance standards, and serves as the primary escalation authority for complex federal user and vendor inquiries....Contract workTemporary workWork at office
- Broughton Group is seeking a Supervisor, Operations to oversee large client financial deliverables in a hybrid work setting. The role requires strong project management skills and a minimum of 3 years in operations within a media agency. You will manage invoicing, ensure...
$57k - $60k
A notable nonprofit university in Chicago seeks a Career and Service Engagement Manager to oversee employer relations and manage the student employment program. This hybrid position involves developing partnerships, coordinating events, and supporting community engagement...- ...Supervisor, Customer Solutions Architecture... ...IT solutions and services provider that equips... ...that involves leading a team of Customer Solutions... ...coaching and mentorship Strong execution... ...and acting as an escalation point to... ...knowledge of both Hybrid Cloud Product and...Full timeLocal areaRemote workFlexible hours
$152k - $228k
...Director to join the team. Approved office... ...roadmap and leads enterprise-scale recruiting... ...authority and escalation point for Oracle Recruiting... ...assurance, and mentorship across... ...career in professional services by offering a career... ...with the firm's hybrid work model, this position...InternshipSeasonal workWork at officeLocal areaWorldwideFlexible hours3 days per week$87.39k - $115.8k
...and AI/AN Advisory Committee (Hybrid) Chicago, IL The American Medical... ...& Membership Experience team. This is a hybrid position reporting... ...Committee Initiatives Lead LGBTQ+ Section Governing Council... ...AI/AN Advisory Committee and escalating concerns as appropriate. Lead...Interim roleWork at officeNight shift3 days per week- ...MySource. Note: This hybrid role entails working four... ...and recommendations. Escalates compliance issues or concerns... ...is looking to grow our team! We truly value and... ...for shopping with our customers. Business casual attire... .... After 120 days of service, parental leave for eligible...Casual workRemote workRelocation package
$50k - $70k
...Solutions - Executive Recruiter - Hybrid - Chicago, IL Share this... ...the Adecco Group; the world's leading HR Solutions provider and the... ...support of your Manager and your team, while feeling connected, as... ...10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid...Permanent employmentFull timeTemporary workWork experience placementLive inLocal areaRemote workWork from home$29.8 - $33.65 per hour
...increase traffic, and boost customer engagement through... ...innovative financial, marketing services, and premier dining... ...a driven and diverse team that excels in... ...potential. This is a hybrid position with in-office... ...your career with a market-leading organization. What you...Hourly payFull timeTemporary workWork at officeLocal areaFlexible hours3 days per week$50 - $56.04 per hour
...in-person, virtual, and hybrid events from inception... ...development, and program leads to gather requirements... ...catering, audiovisual services, décor, and logistics.... ...the Events and Marketing teams. Systems, processes & resources... ...a high level of customer service to internal...Hourly payFull timeContract workTemporary workCasual workWork at officeLocal areaFlexible hoursAfternoon shift$130k - $150k
...with more certainty. This team is the critical... ...Security & Analytics (VS&A) Customer Care and Digital Radio... ...In this role, you will lead a dedicated organization... ...the delivery of support services with an always-on rigor... ...Direct day-to-day escalations, utilizing comprehensive...Relocation- ...Marketing and Events Coordinator to develop and implement marketing strategies while organizing fundraising and community events. This hybrid role requires proactive communication skills and a strong background in project management. The successful candidate will have...
- Parts Town in Chicago is seeking a Customer Partnerships Director to oversee key account relationships... ...collaboration with sales and marketing teams. The ideal candidate will have 5-7 years... ...to travel up to 30%. Parts Town offers a hybrid work schedule and comprehensive health...
$85k - $90k
...they become available. THIS IS A HYBRID POSITION REQUIRING 2 DAYS PER... ...The Social Media & Community Lead serves as the American... ...communications as a content delivery team for high-impact social campaigns... ...audiences in real time while escalating issues when appropriate,...Temporary workWork at officeVisa sponsorshipWork visa2 days per week$70k - $85k
...collaborative, teamoriented client service environment? This role will... ...Employer Organization (PEO) team, working closely with Account... ...willingness to learn. This is a hybrid role based out of our Tampa,... .... Skills that will lead to success: Maintains...Full timeTemporary workPart timeWork at officeLocal areaFlexible hours$94.56k - $160.73k
...business unit marketing teams and help elevate how... ...understanding of the financial services landscape—including... ...marketing programs. Lead segment marketing efforts... ...Coaching & Formal Mentorship Opportunities Annual Flex... ...incentive Morningstar's hybrid work environment gives...Temporary workWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Hybrid Mentorship & Escalation. Be the first to apply!
- customer success team lead Chicago, IL
- customer success coordinator Chicago, IL
- customer service team lead Chicago, IL
- customer experience team leader Chicago, IL
- customer service coordinator Chicago, IL
- customer experience lead Chicago, IL
- customer success lead Chicago, IL
- customer service team manager Chicago, IL
- work from home customer Chicago, IL
- customer retention Chicago, IL


