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Customer Service Team Lead - Hybrid Mentorship & Escalation

Mixam

Mixam is looking for a Customer Service Team Lead in Chicago, Illinois, responsible for overseeing team operations to ensure high levels of customer satisfaction. This role includes mentoring team members, managing performance, and resolving customer escalations. The ideal candidate will possess extensive customer service experience, preferably with supervisory background, and exhibit outstanding leadership and communication skills. Benefits include PTO, sick leave, 401k contributions, and hybrid working options. #J-18808-Ljbffr Mixam

Vacancy posted 16 hours ago
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