Inventory Associate

Inventory Associates are responsible for maintaining accurate inventory through overseeing the receiving, storing, movement, and proper destruction of packaged inventory. They help drive sales by ensuring an accurate and well‑stocked inventory selection. Our Inventory Associates ensure all Thrive internal procedures and regulatory requirements are adhered to. Duties / Responsibilities Customer Service – Maintaining a positive, empathetic, and professional attitude towards vendors at all times; acknowledging and elevating customer complaints when necessary; knowing our products inside and out; answering any customer questions about product specifics, pricing, and availability; inspiring consumer confidence and creating loyalty to the Company’s brand; ability to stay calm and professional in difficult situations. Compliance – Maintains appropriate knowledge of all applicable state and local laws and regulations, as well as processes in accordance with The Cannabis Compliance Board and Dispensary policies and procedures; follows proper protocol for checking IDs, checking in customers/patients, and not selling or giving away product to unqualified purchasers; adheres to state regulations on purchase limits; accurately operates within METRC and the Company’s Inventory Control System (ICS); maintains accurate logs per the state and company’s requirements; ensures proper documentation is executed regarding inventory handling; verifies products are compliant with state and city regulations and are received with proper documentation, labels, and packaging; receives product into sellable stock through the ICs with an emphasis on compliance; coordinates with facility managers to conduct inventory verifications, adjustments, returns, and transfers; maintains all documents and ensures materials are available for cultivation, production, and dispensary use. Operations – Maintains organization of the dispensary through daily upkeep and light cleaning; stays current on all sales trends; utilizes all provided sales training, educational materials, and surveys; regularly checks communication, scheduling, and any other required platforms; participates when necessary; communicates professionally, respectfully, and productively in a team environment; assists with acclimating new hires to the business and provides basic training if required; completes and documents physical inventory counts on a regular basis; monitors inventory activities on the ICs and responds to any discrepancies; assists with organization of product throughout facility; restocks product to ensure ability to actively sell inventory; responsible for barcoding product when required; assists with building and maintaining showroom displays; other duties as assigned by Store Management. Qualifications Accuracy and efficiency in cash handling in a fast‑paced environment. Excellent verbal and written communication skills. Superior customer service skills. Quick decision‑making and problem‑solving abilities. Strong attention to detail and ability to multitask. Great listening skills and ability to take direction from individuals in higher‑level positions. Accurate data‑entry and record‑keeping. Ability to work as a team in a fast‑paced, changing, and challenging environment. Proficiency in Mac‑based software and internet navigation. Physical Requirements Ability to be on your feet up to 10 hours. Ability to lift up to 50 lbs when needed. Ability to sit, bend, and stand for extended amounts of time. Ability to be in front of a monitor throughout the shift. Requirements Must be 21 or older. Ability to obtain required state and city work cards. High school diploma or equivalent. #J-18808-Ljbffr