Service VIP Sales Consultant
Kia and CDJRF of Fort Myers
Service Vip Specialist
At CDJRF of Fort Myers, we treat customers like family and help them make smart, stress-free automotive decisions. As our Service-to-Sales Department grows, we are looking for an enthusiastic, people-first team member to help loyal service customers explore exciting new vehicle options.
Position Overview:
As a Service VIP Specialist, you will connect our service and sales departments by greeting customers in the service drive and finding opportunities to upgrade them into a newer CDJRF vehicle. You will use our technology and proven process to provide real value and improve each customer's vehicle situation.
Key Responsibilities:
Proactively approach and engage service customers during their visit
Review daily service appointments and use data tools to find high-opportunity customers
Present upgrade options based on equity, trade-in value, warranty status, and incentives
Coordinate with managers for fast vehicle appraisals and pricing
Schedule appointments, follow up with leads, and document interactions in the CRM
Deliver an exceptional, pressure-free customer experience
What You Bring:
Automotive sales, service, BDC, or customer service experience preferred
Strong people skills with an outgoing, empathetic, solution-focused approach
Ability to multitask and stay organized in a fast-paced dealership environment
Motivated by performance and helping others
A professional, friendly attitude and a desire to grow within the industry
Why Join the CDJRF of Fort Myers Family?
Competitive base pay + commission structure
Paid training and career advancement opportunities
Health, dental, and vision insurance
401(k) with employer match
Employee vehicle purchase and service discounts
A supportive team culture focused on integrity, growth, and customer satisfaction
Apply Today!
If you are ready to join a forward-thinking, people-first team, this is your opportunity. Help customers drive home happy in a newer, better vehicle from CDJRF of Fort Myers.
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