Director, Social & Creator Marketing

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit Our Ways of Working Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, leverage AI to amplify our impact, and achieve results—together, from anywhere. What The Role Is We're looking for a Director of Social and Influencer Marketing. This role sits at the intersection of brand, community, and content — responsible for upleveling how Babylist shows up across social channels, how we build and sustain creator relationships at scale, and how we translate social attention into trust, advocacy, and measurable business outcomes. Reporting to the VP, Brand and Media, you will expand on our current social and influencer strategy and manage our social team. This role will lead creator strategy, strengthen community engagement, and continue elevating the quality and impact of our content. We’re looking for a leader who can sharpen strategic focus, deepen community connection, and raise the bar creatively. You must have strong creative instinct and editorial judgment, paired with the analytical rigor to understand what’s working and scale it. We expect you to be deeply culturally fluent, ahead of trends, and actively using the latest AI tools to sharpen workflows, fuel creative experimentation, and strengthen analysis. Who You Are 10+ years in social media and/or influencer marketing, with meaningful time in a leadership role managing and developing teams A demonstrated track record of building or scaling influencer programs that drive measurable results — awareness, conversion, and brand affinity Deep fluency in the creator economy: how to structure partnerships, evaluate and tier creators, negotiate contracts, and build relationships that last beyond a single campaign Consumer brand experience in a category with strong community dynamics — parenting, lifestyle, health/wellness, or a brand where trust and emotional resonance are core to the value proposition Strong editorial and creative instincts — you care about the quality of the content, not just the metrics behind it Deep, hands‑on familiarity with leading AI tools; a habit of integrating them into daily workflows to drive better outcomes; and the ability to translate what you've learned into practical training for your team. Equal comfort with brand strategy and performance data: you can write a creative brief and present a channel dashboard in the same meeting Clear, confident communicator with senior stakeholders — you know how to tell the story of social impact to a VP, a CFO, or a skeptical cross‑functional partner Genuine comfort working in an AI‑forward environment where technology is part of everyday operations — you embrace tools that unlock capacity and creativity without losing the human at the center How You Will Make an Impact Own the end‑to‑end influencer marketing strategy, from building and scaling a creator program across gifted, affiliate, and paid partnerships to relationship management, campaign execution, and measurement Establish a clear ROI framework that evaluates influencer investment across the full funnel — with particular attention to how creator content maps to the Babylist audience lifecycle. Develop Babylist Beverly Hills and NYC as living creator activation platforms — extending the Babylist Experience franchise and deepening celebrity and creator relationships through in‑person, content‑forward programming Serve as a primary steward of Babylist’s brand voice across social and influencer channels Collaborate with larger brand teams (including editorial, PR/Comms, education, design, branded content) to align social strategy with other internal roadmaps Drive community engagement strategies that deepen loyalty and advocacy among expecting and new parents — Babylist’s most high‑intent audience Set and own the KPIs for social and influencer: reach, engagement, earned media value, follower growth, and downstream conversion Partner with performance marketing on paid social amplification and attribution Translate data into clear, actionable strategy with a consistent test‑and‑learn cadence Set and manage budgets across social and influencer programs, making recommendations to improve ROI and efficiency over time. Take a leadership role in Babylist’s video content strategy — overseeing short‑form and long‑form video across social platforms with a focus on differentiated, audience‑first storytelling. Identify opportunities for original video content that builds brand equity, grows owned audiences, and is optimized for platform‑specific formats. Lead, develop, and inspire a team of ~5 Build a high‑performance culture grounded in clarity of ownership, strong feedback loops, and ambitious but achievable goal‑setting Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management and invest in tools and opportunities to connect with colleagues We build products that positively impact millions of people's lives AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We’re committed to career progression and performance‑based advancement Competitive salary with equity and bonus opportunities Company‑paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning About Compensation We use a market‑based approach to compensation. The starting salary range for this role is: $195,050.00 - $234,060.00 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Interview Process & Consent Babylist uses AI to record and transcribe all interviews for evaluation purposes in accordance with CCPA and GDPR. By participating in an interview, you consent to this recording and transcription. Interview Integrity During the interview process, we’re evaluating your individual problem‑solving skills, creativity, and approach to challenges. While AI tools like ChatGPT, Claude, and Cursor are part of your daily toolkit once you join Babylist, all interviews, assessments, and take‑home assignments must be completed independently. You may not use AI tools, third‑party services, coaching platforms, or content‑farming services during any part of the interview process unless we explicitly permit it. We will clearly communicate when AI tools are allowed for specific assessments. Any indication of third‑party assistance or AI‑generated responses will result in immediate disqualification. We may also verify educational credentials through third‑party sources—providing false or misleading information will result in removal from consideration. All communication will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent outreach via non‑company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. Verify legitimate opportunities on our careers page. SMS Consent You may opt in to receive text message updates about your application or interviews. Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply. 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