SaaS Customer Support Specialist - Fast, Product-Savvy
Triwill Group
Rippling is seeking enthusiastic individuals to join our Customer Support team. You will become a product expert, manage customer issues from start to finish, and respond promptly via email, chat, or video. You will document interactions in the CRM and share customer feedback with Product and Engineering to improve our platform. The role requires a Bachelor's degree and 1–4 years of SaaS customer support experience, with strong communication in English and effective time management to meet #J-18808-Ljbffr Triwill Group
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the SaaS Customer Support Specialist - Fast, Product-Savvy in New York, NY vacancy
- Rippling is seeking a Customer Support professional to help customers navigate our HR, IT, and Finance platform. You will serve as a product expert and resolve issues from start to finish, across... ...Bachelor's degree and 1-4 years in SaaS support, strong problem-solving and...Suggested
- A fast-growing SaaS company in New York is seeking an Entry Level Product Marketing Associate to support marketing initiatives and collaborate with cross-functional teams. This role involves creating SEO content, drafting marketing copy for campaigns, and utilizing tools...SuggestedFull time
- Comply, a leading compliance SaaS provider, is seeking a Sales Development Representative in the United States to spearhead outbound demand... ...to maximize opportunities and learn Comply’s portfolio inside a fast‑growing organization. Ideal candidates are eager to learn,...Suggested
- ...financial outcomes. We are a fast-growing, dynamic team of 20... ...as we scale. Role Client Support Specialist As a Product Support Specialist , you will... ...in a B2B, fintech, SaaS, or startup setting. Have demonstrated... ...while providing excellent customer service. Are an excellent...SuggestedFull timeWork at officeRelocation
ARCH COMPANY
New York, NY1 day ago $120k - $150k
...looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their journey with... ...Support experience, ideally within a SaaS or developer-focused product... ...and multitasking abilities in fast-paced environments....SuggestedRemote workGrabJobs
New York, NY3 days ago$131.04k - $210k
...systems. About The Role As a Product Support Specialist, you’ll be at the front... ...touch support to strategic customers, and demonstrate deep care... ...familiar with APIs and technical SaaS products and can deeply... ...demonstrated an ability to thrive in fast‑paced, reactive situations...Contract workWork at officeVisa sponsorshipFlexible hoursAnthropic
New York, NY2 days ago- ...seeking a motivated Client Support Specialist who will be the key... ...between clients and the product team. You will respond to... ...candidate brings 2-5 years of customer support experience, particularly in a fintech or SaaS setting. Join us in our fast-paced, team-oriented environment...Immediate start
Quiet Capital
New York, NY3 days ago - ...Digital Space LLC is seeking a Product Support Specialist to join a 100% remote team,... ...primarily serving European customers. You’ll own processes, set... ...1-4 years in technical SaaS support, fluency in English... ...ownership-driven approach in a fast-paced startup. #J-18808-...Remote job
- ...the best experience. Our Customer Support Specialist I is required to handle... ...functionality of our SaaS (software as a service) products to allow for first touch... ...email, chat). Technically savvy with curiosity for how software... ...in an energetic, fast-paced environment. College...Immediate startRemote work
- ...and reaching your best-fit customers takes unique ideas and constant... ...page! Enterprise Product Support Specialist Our customers are some of the... ...integrations, log analysis, and SaaS architecture, with the... ...Success teams. Comfortable in fast‑paced, evolving...Shift work
- ...Bilingual Customer Success Manager in the USA (SaaS Product Vertical) New York, New York, United States Job Brief We are seeking a dynamic and experienced... ...main goal of a customer success team is to provide support for customers as they transition from the sales...
- ...seeking a Client Success Specialist who is highly organized,... ...oriented, and motivated to support multifamily clients within a fast-paced SaaS environment. The Client... ...will work closely with the Customer Success Manager, executive leadership, product, and technical teams to...Work at office
- ...innovation. We’re dynamic, fast-growing, and at the... ...while helping our customers succeed. The Role: As a SaaS Customer Success Specialist, you will be at the heart... ...be responsible for: Product Demonstrations: Guiding... ...providing them with the support and tools they need to...Flexible hours
- Propelus is seeking a high‑performing Customer Support Specialist to join our CE Broker team. This remote role targets power users in a fast‑paced SaaS environment, delivering expert assistance via live chat, email, and phone. You will handle complex issues, collaborate...Remote job
- Inspectorio Inc. is seeking a Customer Success Associate to support a high‑volume portfolio and... ...outcomes across the Traceability product and ensure a smooth customer... ...customer success, thrives in SaaS environments, and eager to grow with a fast‑moving SaaS platform. Join a...Worldwide
$200k
Product Pulse is seeking a Growth Associate to join their team in New York City. This role involves working with the Head of Growth to drive... ...of up to $200K is offered, making this a highly attractive opportunity in a fast-growing startup. #J-18808-Ljbffr Product Pulse$60 - $80 per hour
Customer Success Manager - Patent/Legal SaaS - $80K+ Bonus - 4.1 Glassdoor - IP SaaS... ...use cases and product expansion with Fortune... ...success, service, support. * Our customer retention... ...who enjoys the fast pace of a high-growth... ...to prospects Tech savvy with proficiency...Full timeLive inRemote workWork from homeHome officeFlexible hours$171.6k - $338.3k
...through new AI-native platforms and products. The team is responsible for... ...across the enterprise. Fast Forward is a flagship offering within this portfolio that supports commercial field operations for... ...strong background in life sciences SaaS or managed-services sales,...Local area- Veeva Systems, a mission-driven SaaS leader in life sciences, is launching its Sales Development Program (SDP). As an... ...internal teams to build a robust pipeline. This rigorous, fast-paced track develops your product and industry knowledge, sharpens consultative sales...Remote job
- ...and refine channels to accelerate the initial pipeline, while partnering with account executives and product teams to sharpen our value proposition in a fast-moving SaaS environment. You’ll engage finance and accounting decision-makers, qualify opportunities over calls...
- ...databases, applications and custom workflows to... ...looking for a Baserow Product Specialist to help drive deep customer... ...Product, Engineering, Support, Documentation) —... ...— ideally supporting SaaS / no-code platforms.... ...shape and influence a fast growing start‑up in the...Contract workLocal areaRemote workFlexible hours
$175.3k - $322.9k
...AI native platforms and products The team is responsible... ...for FSI team and supporting our mission of developing... ...transform the digital customer experience. This is a great... ...finance, risk) to ensure fast, high-quality pursuit... ...platform/managed service or SaaS-like offerings (...Local area$175.3k - $322.9k
...AI native platforms and products. The team is... ...Converge for FSI team and supporting our mission of developing... ...insurers deliver better customer experience while enabling... ...finance, risk) to ensure fast, high-quality pursuit execution... .../managed service or SaaS-like offerings (...Local area$125k - $250k
...Institutional Portfolio Manager / Senior Product Specialist will join the Mortgage & Securitized... ...primary objectives of the role are to support client engagement, deepen relationships... ...ability to manage multiple priorities in a fast-paced environment.• Collaborative team...Temporary work$100k - $120k
...valued - contribution. We're a fast-growing public company where... ...About the Team Ad Product Strategy & Operations (PS&O)... ...platform. Roku Exchange — Supporting strategy and operations for Roku... ...is built and delivered to the customer. That penchant for action gives...Full timeWork at officeLocal areaRemote workMonday to ThursdayFlexible hoursRoku
New York, NY1 day ago- ...while dramatically improving customer experience. Major enterprise contracts... ...We are building a dedicated Product Operations function that... ...quickly and accurately. Support Product Releases & Adoption... ...supporting or implementing enterprise SaaS products. Exposure to...Full timeLocal area
Valon Tech
New York, NY1 day ago - Join to apply for the Product Support & QA Specialist role at Adriel . This range is provided by Adriel... ...more. Base pay range Adriel is a fast-growing SaaS company that gives marketers a single... ...feels clunky or looks wrong, our customers need more than answers—they need someone...Full timeRemote workFlexible hours
- ...seeking an exceptional Customer Success Specialist who combines deep... ...isn’t just customer support—it’s customer success... ...collaborate with our product team to improve platform... ...techniques Background in SaaS customer support or... ...experience in fast-growing tech companies...Hourly payFull timePart timeImmediate startRemote workWorldwideFlexible hours
Magai
New York, NY3 days ago $175k - $195k
Director, Product Management - Client ExperienceSkip... ...the products that support employer... ...with enrollment, customer onboarding, file ingestion... ..., or enterprise SaaS.* Familiarity with... ...women's health specialists who use the latest... ...Partners, and Crain's Fast 50 for NYC. For...Summer workWork at officeRemote workFlexible hours3 days per week$145k - $165k
...be anything, Be Infoblox. Product Security Sales Specialist - Enterprise - NYC We are... ...Serve as a trusted advisor to customers and prospects by being the... ...success selling SaaS security. An extensive portfolio... ...Charitable Giving Program supported by Company Match We practice...Flexible hoursNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Customer Support Specialist - Fast, Product-Savvy. Be the first to apply!
Related searches
- spanish customer service representative New York, NY
- airport customer service agent New York, NY
- career services representative New York, NY
- customer service officer New York, NY
- at home customer service representative New York, NY
- bilingual customer service representative spanish english New York, NY
- customer service representative no experience New York, NY
- customer relations assistant New York, NY
- full time customer service associate New York, NY
- part time customer service representative work from home New York, NY