Director of Operations-C Stores

Memphis, United States | Posted on 05/25/2026 NOW HIRING Director of Operations — Multi-State C-Store Platform | AR · TN · WI · MI This isn't a maintenance role. This is a build role. We're searching for a high-caliber Director of Operations to lead and scale a rapidly growing convenience store platform operating across Arkansas, Tennessee, Wisconsin, and Michigan. If you've built operational systems from the ground up, thrive in fast-moving acquisition environments, and know how to develop leaders while holding the line on standards — this is the opportunity you've been waiting for. Compensation: $115,000–$125,000 base | 20% performance bonus | Full benefits Chicago, Milwaukee, or Memphis area candidates strongly preferred due to geographic footprint. About the Opportunity This platform is in full growth mode — active acquisitions, pipeline conversions, and a leadership team hiring for scale. You'll step into a multi-state operation with 20+ active locations and a clear line of sight to 50+ units, backed by one of the largest convenience retail brands in the country. The person who lands this role will have real P&L ownership, real influence on systems and standards, and the opportunity to build the operational bench that carries this platform into its next stage. This is not a role for someone who wants to manage what already exists. This is a role for someone who wants to build what comes next. What You'll Do Own full operational performance across a multi-state footprint — fuel, inside sales, and foodservice Lead the turnaround and integration of newly acquired and underperforming locations Build, develop, and retain a high-performing field leadership team including District and Store Managers Establish and enforce operating systems, standards, and brand compliance across all locations Drive P&L results at the platform level — top-line sales, labor productivity, shrink, and margin Partner with ownership and senior leadership on acquisition strategy, site assessments, and new store openings Create a culture of execution — fast-moving, accountable, and standards-driven What You Bring Multi-unit operations leadership experience in convenience store, fuel retail, or a closely related QSR/retail format Proven track record of scaling operations across multiple states and multiple locations Deep understanding of c-store economics — fuel margins, inside sales mix, foodservice contribution, and shrink management Experience leading through acquisition, conversion, or rapid-growth environments Strong ability to recruit, develop, and hold field leaders accountable An execution-first mindset — you move fast, close gaps, and don't wait to be asked twice Willingness and ability to travel regularly across the multi-state footprint Why This Role The infrastructure is being built right now and you'd be at the center of it. Real ownership, real upside, and a leadership team that values people who get things done. Additional District Manager and Store Manager roles are being built around this hire — meaning you'll have a direct hand in shaping the team around you. #J-18808-Ljbffr