Assistant Director of Operations

The Assistant Director of Operations supports the Director of Operations in overseeing the daily operations, maintenance, staffing, guest services, and logistical functions across all park properties, facilities, and public spaces. This role assists in ensuring operational excellence, high-quality guest experiences, safe and well-maintained facilities, and efficient coordination of events, vendors, and operational teams. The Assistant Director serves as a hands‑on operational leader, managing day‑to‑day departmental activities and providing direct supervision and support to operations staff. Grounds & Facility Maintenance Support Assist in coordinating grounds maintenance and service contracts for landscaping, janitorial services, tree care, trash mitigation, and related operational services. Help oversee routine maintenance and repairs for indoor and outdoor facilities, furniture, equipment, signage, and operational assets. Monitor work orders, preventative maintenance schedules, vendor service completion, and repair projects. Conduct facility inspections and identify operational or maintenance needs. Assist in managing contractors, technicians, and service providers to ensure quality and timely completion of work. Daily Operations & Guest Experience Assist with the oversight and coordination of all daily park and facility operations. Help ensure all public spaces, venues, amenities, and facilities are clean, safe, operational, and guest‑ready. Support daily operational routines, checklists, inspections, and service standards. Assist with guest engagement efforts and respond professionally to visitor questions, concerns, and operational issues. Support safety procedures, emergency response coordination, and incident reporting processes. Staffing & Team Supervision Provide direct supervision and support to operations staff and assist with daily task assignments and accountability. #J-18808-Ljbffr