Part Time Campground Support Assistant- McDowell Nature Preserve Campground

Mecklenburg County Park and Recreation

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents. We do this by providing exciting and safe recreational amenities and programs, change to improve our resident's fitness levels and decrease health care costs. This contributes to a sense of community through events and spaces for the public to socialize, thereby increasing property values and providing tourism venues. We protect open space, natural areas, and our treasured tree canopy through stewardship. We play a critical role in ensuring Mecklenburg County achieves its vision that the county "will be a community of pride and choice for people to LIVE, WORK and RECREATE." The department serves a population exceeding one million residents and serves the City of Charlotte, six towns, and the unincorporated areas of the county covering 523 square miles. In addition, the department manages over 21,000 acres and 230+ parks, nature preserves, greenways and facilities. The Mecklenburg County Park & Recreation Department is continually recognized for its cutting-edge programs, state-of-the-art facilities and unique partnerships. Our success is rooted in our staff. If you are interested in joining a dynamic team, dedicated to building a better community, and being recognized as leaders both in our community and across the country, then Mecklenburg County has great opportunities for you.

Position Summary

Mecklenburg County Park and Recreation is seeking a service-oriented Part Time Campground Support Assistant to join our team at McDowell Nature Preserve. This position will assist with overseeing the daily operations and maintenance of campground facilities to ensure a safe, clean, and welcoming environment for visitors. The incumbent will participate in inspecting and maintaining campsites, restrooms, trails, and communal areas, as well as operating equipment for landscaping and repairs. The selected candidate will also provide exceptional customer service by assisting guests with reservations, check-ins, and inquiries, while also enforcing campground rules and responding to emergencies. Additionally, they will also perform recordkeeping, inventory tracking, and report preparation. The preferred candidate would possess strong communication skills and have experience with basic maintenance tools and safety protocols. This position is well-suited for individuals who thrive in hands-on environments and are committed to enhancing the outdoor experience for all campers. This position will work approximately 29 hours per week and consist of a schedule of Friday-Monday. Availability on weekdays could be a possibility based on business and operational needs. By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

Preferred Qualifications

Exceptional customer service and communication skills Ability to thrive in a collaborative team environment

Essential Functions

Provide administrative support to internal departmental staff Respond to inquiries and resolve administrative issues that may arise Prepare written correspondence such as memos, forms and emails Create, maintain, organize and enter information into databases and use various computer applications Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material Operate mail systems and coordinate the flow of information, internally or externally Schedule, confirm and maintain meetings, events, and schedules Compose, type, and distribute information such as meeting notes, agendas, and general information

Minimum Qualifications

Experience: Minimum of two (2) years of administrative experience Education: High School Diploma or equivalent Combination of relevant education and relevant experience accepted?: Yes Licenses/Certifications: May require a North Carolina or South Carolina Driver's License and County Driving Privileges Computer Skills: Proficient in various computer applications including Microsoft Office Suite and Excel

Knowledge, Skills, and Abilities

Knowledge: Administrative and clerical procedures and systems using various computer applications, managing files and records Principles and processes for providing customer and employee services Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Skills: Customer service Coordination and organization Judgment and decision making Time management Abilities: Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty Building Trust: Interacting with others effectively to build confidence in one's intentions and those of the organization Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive Managing Work: Effectively managing work time and resources to ensure that duties are completed efficiently Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a professional manner acceptable to others and to the organization

Work Environment Incumbent will work indoors in an office setting

Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.