Food Runner

Job Description

Job Description

Position Summary:

The Food Runner is responsible for food deliveries, is able to describe items, replenishes supplies and acts as a liaison between the Front of House and Back of House staff. They are responsible for ensuring that each guest receives the correct order and provides a detailed explanation of the dish they had delivered. The food runner keeps an organized board, double checks orders, matching the food ticket to the guest, and assists with guest needs. 

Responsibilities: (This includes but is not limited to)

• Ensure the guest is receiving the correct order

• Double check the order before it goes to a guest

• Organize expeditor space

• Answer any questions from the guest related to the food menu and any other questions

• Possess strong knowledge of ingredients and allergens

• Keep all working stations clean, organized and properly stocked

• Perform daily and weekly cleaning duties

• Provide the guest with excellent guest experience

Requirements:

• High School Diploma or equivalent;

• 1-2 years fine dining experience required

• Dependability-job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Availability to work nights, weekends, and holidays

• Exceptional interpersonal and communication skills

• Team player is MUST

• Strong task and time management abilities

• Eye for detail and understanding of food intolerances and allergies

• Ability to stand, walk, bend, etc. for extended periods, and lift up to 30 lbs.

• Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations