Airline Customer Service Agent
GAT Airline Ground Support
Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities:
- Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
- Must be able to announce both incoming and outbound flights.
- Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
- Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
- Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
- Able to stand and work in one location for up to four hours at a time.
- You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
- Work independently without direct supervision.
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
- Ability to read, speak, and understand the English language.
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Airline Customer Service Agent in Eugene, OR vacancy
$17 per hour
...hour Description WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking... .... The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures,...SuggestedHourly payPart timeLocal areaFlexible hoursNight shiftPrimeFlight Aviation Services
Eugene, OR3 days ago$16.33 per hour
...Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport... ...committed to providing outstanding customer service. We are hiring immediately, with no experience... ...helping people? As a Customer Service Agent, you will leave everyday feeling...SuggestedFull timePart timeImmediate startShift workWeekend workEnvoy Air
Eugene, OR1 day ago$69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Eugene, OR8 hours ago$37k - $45k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Mayra Quaas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...SuggestedFor contractorsMayra Quaas - State Farm Agent
Eugene, OR2 days ago$17 - $22 per hour
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Margaret Hopkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...SuggestedHourly payFor contractorsWork at officeMargaret Hopkins - State Farm Agent
Eugene, OR5 days ago$17 - $21 per hour
...Hospital , located in Eugene Oregon is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital.... ...-oriented, highly organized, and thrive in a team-focused customer service environment. Schedule and compensation: Compensation...Hourly payFull timePart timeLocal areaWestern Veterinary Partners
Eugene, OR2 days ago$17 per hour
...Service Receptionist Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Service Receptionist to join our service team. At Kendall Honda of Eugene, our service...Hourly payImmediate startShift workKendall Auto Group
Eugene, OR15 hours ago$29.64k - $47.43k
...required. Computer skills preferred. Competencies: Building Customer Loyalty, Building Strategic Work Relationships, Contributing to... ...toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company...Work experience placementWork at officePacificSource
Springfield, OR1 day ago$16.93 - $20.82 per hour
...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets... ...products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together....Hourly payTemporary workLocal areaFlexible hoursAT&T
Eugene, OR3 days ago- ...Assist with agency events, including compiling prizes and awards for employee contests and competitions. Schedule Interpretive services for meetings and events. Create professional, well-organized documents and communications tailored to various internal and external...Work at office
Independent Environments
Eugene, OR5 days ago - ...pop culture fanatics to help create the best experience for our customers. We’re on the search for a Sales Associate that will help... ...ll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they...Full time
Boxlunch & Hot Topic
Eugene, OR1 day ago - ...significant to our culture, resident experience, and achievements! What You'll Do The Concierge/Receptionist provides exemplary customer service in a friendly and professional manner. You are responsible for graciously greeting visitors, addressing the questions or...Full timePart timeWork at office
Compass Senior
Eugene, OR15 hours ago - ...advancement Training & development Role Description: As a Customer Service Representative with Katie Carl State Farm, you will generate... ...customers and coordinate with other agency team members Proactive in problem-solving #J-18808-Ljbffr Katie Carl - State Farm AgentFlexible hours
$16 - $30 per hour
...language Basic English spoken language Data entry clerks come from all different backgrounds, including data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part‑time, retail...Remote jobHourly payPart timeWork at officeWork from homeFlexible hours$27k - $34k
...Job Description Job Description Description: Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Toyota of Eugene is hiring for a Service BDC Receptionist to join our Service team. At...Work at officeImmediate startShift workKendall Dealership Holdings LLC
Eugene, OR2 days ago- Job Description Job description The Ark Veterinary Clinic is looking to add new teammates to our incredible growing team! Job Duties for Reception include but are not limited to: providing outstanding client care including client education, answering telephones...Full timeLocal areaShift work
NVA
Eugene, OR5 days ago $37k - $44k
...one team to provide the best solutions for our customers, and we all share the same goal-to win... ...ROLE DESCRIPTION: Mayra Quaas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a...Full timePart timeFor contractorsWork at officeLocal areaFlexible hoursState Farm
Springfield, OR15 hours ago- ...conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties... ...with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration...Work at officeAll shiftsShift workNight shift
Peachtree Hospitality Management
Eugene, OR5 days ago $37k - $44k
...Receptionist - State Farm Agent Team Member Mayra Quaas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent...For contractorsWork at officeMayra Quaas - State Farm Agent
Eugene, OR2 days ago- ...in Eugene, Oregon to ensure a positive shopping experience for customers. This role includes greeting customers, maintaining safety and... ...store tasks. Successful candidates will exhibit strong customer service skills and effective communication abilities. The position requires...
$4,000 per month
...Insurance Agent Pay Range: $45000 - $115000 / year Sign-On Bonus Opportunity of up to... ...maintaining strong relationships with current customers to achieve or exceed sales goals. Build... ...plus) Experience in sales or customer service and a passion for helping people A High School...Relocation package- Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated...Full timeLocal areaShift workDay shift
- ...love to have you on our team. Front Desk Playbook Answer incoming calls with professionalism, enthusiasm, and exceptional customer service. Direct calls to the appropriate department or team member. Greet visitors, candidates, vendors, and employees with a...Work at officeLocal area
Richardson Sports Inc.
Springfield, OR16 days ago - ...Sales Associate As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You're...Full timePart timeH1bLocal areaHome officeRelocation packageFlexible hoursShift workWeekend work
Williams-Sonoma
Eugene, OR3 days ago $15.55 - $17.1 per hour
...bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with... ...extension of the brand. Drive sales while exceeding selling and service expectations for our customers. Assist in operational and...Hourly payNight shiftJ. Crew
Eugene, OR5 days ago$30k - $35k
...voice-activated platforms, as well as integrated digital marketing services, powerful influencers, full-service audio solutions, industry-... ...in creating sales proposals, digital campaigns; and provide customer care to help eliminate problems, and grow our business Assists...Work at officeLocal areaImmediate startFlexible hoursCumulus Media New Holdings Inc.
Eugene, OR4 days ago- ...working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty...
CosmoProf Beauty
Eugene, OR5 days ago - .... We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you... ...collaborate with experienced professionals to provide top-tier service. • Collaborate & Contribute: Work closely with your team and...Minimum wagePart timeCasual workLive inLocal areaWorldwide
EssilorLuxottica
Springfield, OR2 days ago - ...of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise... ..., if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands...Work at officeLocal areaImmediate startShift work
Ross Stores, Inc.
Eugene, OR4 days ago - ...Retail Salesperson Job Summary: Wilco salespeople provide excellent customer service while assisting customers in all Wilco departments. They will answer product questions and make suggestions to customers while maintaining Wilco departments and supporting the...
Wilco
Eugene, OR5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Airline Customer Service Agent. Be the first to apply!
Related searches
- benefits customer care representative Eugene, OR
- benefit customer service representative Eugene, OR
- client service consultant Eugene, OR
- customer service representative insurance Eugene, OR
- customer service representative data entry Eugene, OR
- customer service sales representative Eugene, OR
- customer resolution specialist Eugene, OR
- customer service associate Eugene, OR
- customer relations associate Eugene, OR
- warehouse customer service representative Eugene, OR