Customer Service Representative - State Farm Agent Team Member

Benefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY:

I opened my agency in 2023 after working as a State Farm sales team member and pursuing a long-standing goal of owning my own agency. Our team includes three members, and we’ve intentionally built a laid-back, respectful environment where accountability and communication matter just as much as results. Outside of the office, I’m a proud Oregon Ducks fan and stay actively involved in nonprofit work within the community, which reflects our commitment to giving back and being present beyond the business. We offer flexibility and reimburse licensing costs, creating an environment where team members can grow without unnecessary pressure. We’re looking for someone who shows respect, takes pride in their work, communicates well, and is coachable — a naturally competitive team player who wants to succeed while also making a positive impact in the community.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with David Hersch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr David Hersch - State Farm Agent