Senior Sales Manager

Senior Sales Manager

Cambria Hotel Austin Downtown is seeking a results-driven and relationship-focused Senior Sales Manager to join our Sales & Marketing team. Located in the heart of downtown Austin, our lifestyle hotel features 212 guestrooms, flexible meeting and event spaces, and elevated dining experiences at Graffiti and Limestone Rooftop.

The Senior Sales Manager will drive revenue growth by developing new business opportunities, managing strategic client relationships, and maximizing group, corporate, and event sales opportunities. This role is ideal for a proactive hospitality sales professional who thrives in a fast-paced environment and is passionate about creating exceptional experiences for guests and clients.

Key Responsibilities

• Develop and execute sales strategies to achieve assigned revenue, room night, and profitability goals.
• Prospect, solicit, negotiate, and close new business opportunities within assigned market segments.
• Build and maintain a strong sales pipeline through outbound sales efforts, networking, client appointments, and industry engagement.
• Maximize revenue opportunities across guestrooms, meeting space, rooftop events, catering, and hotel offerings.
• Identify target accounts and develop strategies to drive new and repeat business.
• Monitor market trends, competitor activity, and demand generators to identify opportunities.

Client Relationship Management

• Build and maintain strong relationships with corporate clients, meeting planners, third-party partners, and community organizations.
• Conduct impactful hotel tours and presentations showcasing the unique offerings of Cambria Hotel Austin Downtown.
• Manage the sales process from initial inquiry through execution while ensuring exceptional client service.
• Drive repeat business through proactive account management and relationship building.

Sales Operations & Collaboration

• Respond to leads and RFPs promptly while maintaining outstanding customer service standards.
• Prepare proposals, contracts, presentations, and sales materials.
• Maintain accurate client information, activities, and forecasts within sales systems.
• Participate in sales meetings, revenue strategy discussions, and performance reviews.
• Partner with Revenue Management, Event Planning, Operations, and Marketing teams to maximize opportunities and deliver successful events.
• Serve as a senior sales resource by sharing market insights and supporting team success.

Qualifications

• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
• Minimum 5 years of hotel sales experience, preferably in an upscale, lifestyle, or full-service hotel.
• Proven success achieving sales goals and driving revenue growth.
• Strong knowledge of group sales, corporate accounts, and the Austin hospitality market preferred.
• Experience with Delphi FDC, CVENT, Knowland, and Microsoft Office preferred.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Self-motivated with the ability to work independently and as part of a collaborative team.

Core Competencies

• Strategic Selling
• Business Development
• Relationship Management
• Negotiation & Closing
• Revenue Optimization
• Market Awareness
• Client Experience Focus
• Communication & Collaboration

Compensation & Benefits

Cambria Hotel Austin Downtown is committed to investing in our team members through competitive compensation, meaningful benefits, and opportunities for growth.

Benefits include:

• Competitive base salary plus performance-based commission structure
• Health, dental, and vision benefits
• Paid time off
• Hotel discounts and brand benefits
• Career growth opportunities within Pyramid Global Hospitality and the Choice Hotels family of brands

Why Join Cambria Hotel Austin Downtown?

Join a growing lifestyle hotel in the heart of downtown Austin and be part of a team focused on creating exceptional experiences for guests, clients, and each other. This is an opportunity to make an impact, build meaningful relationships, and grow your hospitality career with a leading hotel management organization.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.