Aquatics Experience Manager

Aquatics Experience Manager

Make Waves, Inspire, and Lead with Passion!

At Diventures , safety is our #1 priority, and fun is our #1 goal! We're looking for an Aquatics Experience Manager ready to dive in and lead an exceptional team that provides unforgettable in-water experiences. If you love the water, enjoy working with people of all ages, and have a passion for teaching and leadership, this is your role!

What You'll Do

As an Aquatics Experience Manager , you'll be at the heart of our Learn to Swim and Aquatics Programs , creating a safe, engaging, and growth-driven environment for Diventures customers and team. Your role includes:

Lead & Inspire a High-Performing Team

• Recruit, train, and develop a dynamic team of swim teachers, deck managers, and lifeguards.
• Set the tone for excellence by leading by example, coaching, and providing ongoing feedback.
• Foster a fun and motivating team culture through events, team-building activities, and recognition programs.

Deliver an Unforgettable Aquatics Experience

• Ensure our customers receive high-touch, personalized service that keeps them coming back.
• Step in as needed as a Deck Manager, Lifeguard, or Swim Teacher to support the team and enhance the customer experience.
• Communicate effectively with customers and internal teams to ensure seamless operations.

Drive Program Growth & Performance

• Work with leadership to set and achieve revenue and growth goals.
• Optimize class scheduling, instructor assignments, and student progress tracking.
• Develop relationships within the community to promote water safety and expand our impact.
• Maximize pool usage in collaboration with the Store Manager and Scuba Experience Manager.

Maintain a Safe & Top-Notch Facility

• Stay up-to-date with pool industry safety and operational standards to ensure a well-run natatorium.
• Conduct regular facility inspections to ensure a clean, safe, and well-maintained space.
• Manage pool operations, certifications, and safety protocols in alignment with national standards.

Be a Business Driver & Strategic Thinker

• Lead customer acquisition and retention strategies to grow the swim and aquatics program.
• Support revenue generation through retail sales of swim-related products.
• Use organizational systems (JackRabbit, DiveShop360, PayChex, SmartWaiver, etc.) to manage team operations effectively.

Who You Are

The ideal Aquatics Experience Manager is:

An Engaging Leader - You naturally inspire, coach, and uplift those around you. A Passionate Aquatics Professional - You love the water and have experience in swim instruction, coaching, or aquatics management. A Problem-Solver with Business Acumen - You have a strong understanding of financial goals, customer retention, and program growth. A Customer Experience Champion - You thrive in a high-touch, customer-facing role that builds lasting relationships. A Detail-Oriented Operator - You keep safety, scheduling, and facility maintenance running smoothly.

What You Bring

Experience in swim program management, aquatics instruction, or coaching.


Leadership background in recruiting, training, and coaching customer-focused teams.


Knowledge of pool operations, safety standards, and aquatics best practices (Certified Pool Operator preferred).


Sales and customer service experience with a results-driven mindset.


Ability to communicate effectively across multiple platforms (in-person, phone, email).

Why Join Diventures?

Make an Impact: Help people of all ages learn to swim and be safe in the water.


Be Part of a Passionate Team: Work with like-minded professionals who love what they do.


Stay Active & Have Fun: No boring office job- you're in the water and on the deck, making a difference.


Career Growth Opportunities: We invest in our team members through leadership training and career development.

Are you ready to take the plunge and lead an incredible aquatics experience? Join Diventures and make a splash in your career today!

Apply Now!