Referral Specialist

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. Resource & Referral - QRIS Program (Child Development) Coaching Specialist Position is 100% On-Site - Los Angeles CA 90056 What We're Looking For: We are seeking a QRIS Program Coaching Specialist who will deliver Quality Rating Improvement System (QRIS) coaching and technical assistance services with the goal of improving the quality of participating Quality Start Los Angeles (QSLA) child care programs. The PC Specialist will also focus on the broad work of quality improvement, including setting the conditions for change; creating and implementing a quality improvement plan; providing individualized support on common topics related to implementing the CA-QRIS standards. The ideal candidate will have the following responsibilities: Provide program coaching services, technical assistance and training services in alignment with the QRIS Coaching model by providing mentoring and support to program participants. The areas of support include but are not limited to: the classroom environment, teacher-child interactions, and assessment as they relate to QRIS elements. Conduct virtual, onsite and in-person coaching sessions, training and technical assistance in developmentally appropriate curriculum and practice; facilitate networking opportunities and act as a resource for participants on child development, quality child care and professional development. Share feedback and information, help child care providers reflect on progress, and assist them in the development of a working portfolio. Develop Quality Improvement Plans (QIP) using SMART Goals for participating QSLA sites and ensure monthly coaching sessions support the QIP. Ensure and maintain project compliance through a detailed knowledge of the QRIS Contract, Scope of Work; Quality Continuum Framework-Rating Matrix; Continuous Quality Improvement Pathways Tools and Resources; and other documents, as required. Maintain ongoing effective communication with the Crystal Stairs QRIS Team to ensure effective program implementation and achievement of program goals. Coordinate and collaborate with QSLA Crystal Stairs Coaching staff to exchange information about the needs of sites to provide more cohesive, holistic support. Build connections with and help maintain resources on local higher education institutions and local professional development opportunities. Participate in events as needed to help maintain CCALA and QRIS visibility with funders and other current and potential stakeholders. Maintain records of work activities and track/monitor progress of participants. Perform other duties as assigned by supervisor and/or Program Manager. EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: Bachelor Degree in ECE/Child Development or related field with 24 ECE units or Program Director Permit is required; Masters Degree, or equivalent work experience, in ECE/Child Development or related field is preferred. Must have a minimum of three years of experience working in a child care setting, working with adult learners, and a diverse client population. Must have a minimum of two years experience designing training and facilitation of trainings. Experience with quality improvement programs with a strength-based approach. Strong working knowledge of the quality rating tools such as Program Administration Scale (PAS) and Business Administration Scale (BAS); child observation and/or screening tools such as ASQ-3, ASQ:SE, and DRDP. Familiarity with the Quality Continuum Framework Rating Matrix, CLASS, Environmental Rating Scales (ERS). Strong working knowledge of higher education systems and requirements including transcripts, degree requirements, and transferring degrees and credits from international educational institutions; familiarity with California Child Development Permit Matrix. Ability to be flexible, innovative and adapt to the changing needs of the program, department and agency. Strong computer skills including proficiency in Microsoft Office (Publisher, Word, Excel and Outlook). Requires the exercise of some independent judgment and discretion in analyzing facts and circumstances and in the determination of actions to be taken within the limits of standard practice; involves application of broad knowledge of contract funding terms and the Agency's policies and procedures. SPECIAL REQUIREMENTS Must possess a valid California driver's license, have use of a motor vehicle and provide evidence of liability insurance as this position travels in the field approximately 40% of the time. Must provide verification of valid TB clearances and immunization records within the last two years of employment. Must successfully pass a Department of Justice (DOJ) criminal background check prior to first day of employment. Total Package of Benefits Medical/ Dental/ Vision - 95% covered by Crystal Stairs. 401k Matching Options. Flex Spending. Pre-paid Legal Services. Sick and Vacation Time. Paid Holidays and Winter Break. Opportunity for Growth and Development. Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM. Crystal Stairs, Inc. is committed to building and sustaining a fully diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For more information about Crystal Stairs, please visit our website at: #J-18808-Ljbffr