Entry Level Dispatcher
zTrip Indy
Coordinate Trips. Support Drivers. Keep Transportation Moving.
zTrip, one of North America's leading transportation providers, is looking for a reliable, organized, and customer-focused Dispatcher to join our operations team. In this entry-level role, you'll help coordinate daily transportation services, assist drivers, and support the smooth flow of operations to ensure passengers receive safe, dependable transportation.
This is a great opportunity for someone who enjoys problem-solving, communicating with people, and working in a fast-paced environment where every day is different.
What We Offer as a Dispatcher:
- Competitive Pay
- Medical, Dental, Vision, and Life Insurance
- Paid Time Off (PTO) and Holiday Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- Stable, Year-Round Employment
- Supportive and Team-Oriented Work Environment
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
What You'll Do as a Dispatcher:
Driver & Trip Coordination
- Communicate with drivers throughout the day regarding trip assignments and service updates.
- Assist with coordinating transportation schedules to meet customer needs.
- Monitor driver activity and help ensure timely service.
- Provide drivers with route and trip information as needed.
- Respond to operational questions and support requests.
Customer & Operations Support
- Help coordinate transportation services and address scheduling changes.
- Communicate service updates to drivers and internal team members.
- Assist in resolving routine service issues and operational challenges.
- Work closely with dispatch, customer service, and management teams to keep operations running smoothly.
- Support service excellence by ensuring accurate and timely communication.
Administrative Responsibilities
- Maintain accurate records of trips, driver activity, and daily operations.
- Perform data entry and update information within company systems.
- Assist with reports and documentation as needed.
- Monitor schedules and communicate any concerns to management.
- Help ensure operational information is accurate and up to date.
Qualifications of a Dispatcher:
- High School Diploma or GED required.
- Previous customer service, dispatching, call center, transportation, logistics, or administrative experience is helpful but not required.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and professional in a fast-paced environment.
- Basic computer skills, including Microsoft Office applications.
- Strong attention to detail and problem-solving skills.
- Dependable, punctual, and team-oriented.
Why Join zTrip?
- Start your career with one of North America's largest transportation providers.
- Gain valuable experience in transportation and operations management.
- Work with a supportive team that values growth and development.
- Enjoy opportunities for advancement within a growing organization.
- Help drivers and passengers receive the support they need every day.
- Play an important role in delivering safe and reliable transportation services to your community.
Apply Today
If you're organized, enjoy helping people, and want to start a career in transportation operations, apply today to become a Dispatcher with zTrip. Join our team and help coordinate the transportation services that keep our community moving.
Vacancy posted 3 days ago
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