Security Supervisor

Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.

Job Details

Location: Houston, TX

Pay Rate: $19.50 per hour (Non-Exempt / Full-Time)

Reports To: Account Manager

Supervises: Unarmed Security Officers

Position Summary

The Site Supervisor is responsible for assisting with the coordination and oversight of all security operations at a retail site in Conroe & Houston, TX. This position provides daily supervision to Security Officers, ensuring compliance with Prosegur policies, client requirements, and safety standards. The Site Supervisor supports the Account Manager in maintaining operational effectiveness, quality assurance, and a secure environment for all personnel, equipment, and property on site.

This role requires strong leadership, communication, and organizational skills, along with the ability to adapt to changing conditions in a fast-paced construction setting.

Duties and Responsibilities (include but are not limited to):

• Supervise and coordinate the daily activities of assigned Security Officers to ensure all post orders and procedures are followed.
• Assist the Account Manager with scheduling, shift coverage, and timekeeping to maintain continuous site coverage.
• Conduct regular site inspections to ensure officers are properly uniformed, equipped, and performing duties as required.
• Monitor access control procedures, visitor logs, and vehicle entry in compliance with client security protocols.
• Respond to emergencies, alarms, and incidents, providing leadership and direction during critical situations.
• Prepare, review, and submit incident reports, daily logs, and other documentation accurately and on time.
• Support onboarding, training, and ongoing development of new security personnel.
• Maintain professional communication with the client, Account Manager, and site personnel to address issues promptly.
• Promote a safe work environment by identifying and reporting potential hazards or unsafe practices.
• Ensure adherence to company and client standards for professionalism, safety, and customer service.
• Perform other duties as assigned by the Account Manager or General Manager.

Qualifications and Requirements:

• 2-3 years of supervisory or leadership experience in the security industry or related field (construction or industrial sites preferred).
• Must possess a current State of Texas Non-Commissioned Level II Unarmed Security License.
• Must hold a valid driver's license with a clean Motor Vehicle Record (MVR).
• High School Diploma or GED required.
• Strong written and verbal communication skills with the ability to interact effectively with staff, management, and clients.
• Knowledge of access control, visitor management, and incident response protocols.
• Basic computer proficiency and report-writing skills.
• Must successfully complete a background check, drug screening, and motor vehicle record check.
• Ability to stand or walk for extended periods and work outdoors in various weather conditions typical of a construction environment.
• Demonstrated ability to remain calm, professional, and decisive in both routine and emergency situations.

Core Competencies:

• Leadership and accountability
• Communication and teamwork
• Client service and professionalism
• Decision-making under pressure
• Organization and attention to detail
• Safety awareness and integrity

Prosegur Security State of Texas License #C14763Job Code: #SCR123

Certification Requirements

• CPR Certification
• Non-Commissioned Security License- Level II

Education Requirements

• High School Diploma

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance