Operations Supervisor - Document Management

Kforce has a client that is seeking an Operations Supervisor - Document Management in Bakersfield, CA. Overview: We are seeking an Operations Supervisor to support a document digitization and records management project. This individual will oversee daily workflow, support production staff, monitor productivity, and ensure quality standards are consistently met. This role serves as the primary onsite leader and is critical to maintaining efficient project operations. Responsibilities:

• Supervise day-to-day operations and workflow
• Lead a team of document processing personnel
• Monitor attendance, productivity, and quality metrics
• Provide coaching, guidance, and support to team members
• Assist with onboarding and training new employees
• Coordinate workflow and production priorities
• Address operational issues and escalate concerns as needed
• Maintain project documentation and reporting
• Ensure compliance with confidentiality and security requirements
• Prior supervisory, team lead, or operations leadership experience
• Experience coaching and developing employees
• Strong organizational and communication skills
• Strong problem-solving abilities
• Proficiency with Microsoft Office and basic reporting tools
• Ability to manage productivity within a deadline-driven environment

• Document management
• Records management
• Scanning operations
• Print/mailroom operations
• Operations leadership
• Production or workflow management

• Strong communicator
• Highly organized
• Accountable and dependable
• Able to motivate teams and maintain productivity standards
• Comfortable working in a hands-on leadership role
• Pay: Competitive, based on experience