Implementation Engineer

Job Description

Job Description

Payrate: $67.57 - $67.57/hr.

Summary:
The Digital Transformation & SmartShop Deployment Specialist will play a critical role in accelerating the digital transformation of the Schenectady manufacturing facility. Serving as a primary point of contact for SmartShop-related support, this individual will drive user adoption, facilitate training, provide hands-on shop floor support, and help lead organizational change as new technologies are introduced across the plant.

Key Responsibilities:

• Serve as the primary resource for SmartShop-related questions, troubleshooting, and user support.
• Lead and facilitate training sessions for operators, supervisors, and salaried employees on SmartShop processes and best practices.
• Maintain a strong shop floor presence to support users, identify challenges, and reinforce effective system utilization.
• Support deployment planning, readiness activities, go-live execution, and post-launch stabilization efforts.
• Develop and maintain standard work, training materials, job aids, and user documentation.
• Act as a change agent by promoting adoption, addressing resistance, and helping teams successfully transition to new ways of working.
• Coach employees and leaders on digital tools, process changes, and best practices to ensure long-term sustainability.
• Gather user feedback and drive continuous improvement initiatives to enhance platform effectiveness and user experience.
• Partner with Operations, Engineering, Quality, Maintenance, and IT teams to support ongoing digital transformation initiatives and future system deployments

Requirements:

• Familiar with Microsoft Suite
• Education: Bachelors in IT or engineering

 
Pay Transparency:  The typical base pay for this role across the U.S. is: $67.57 - $67.57/hr . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

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