OFFICE ASSOCIATE

Job Requisition ID:

58934 Opening Date:

09/22/2026 Closing Date:

10/06/2026 Agency:

Department of Central Management Services Class Title:

OFFICE ASSOCIATE - 30015 Skill Option:

Keyboarding Bilingual Option:

None Salary:

Anticipated Starting Salary $4,144/monthly; Full Range $4,144 - $5,429/monthly Job Type:

Salaried Category:

Full Time Number of Vacancies:

1 Bargaining Unit Code:

RC014 Clerical Employees, AFSCME Merit Comp Code: Work Hours:

8:30 AM - 5:00 PM Monday - Friday Anticipated Hybrid Work Schedule Availability:

2 to 5 Days per week in office, depending on operational needs Headquarter Location:

4800 W Wabash Ave, Springfield, Illinois, 62711 Work County:

Sangamon Agency Contact:

Mahalia Ross Email: Phone Number

: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position

MUST

apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. ****** A RESUME IS RECOMMENDED ****** Posting ID #58934 Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Summary

The Illinois Department of Central Management Services (CMS) Bureau of Benefits is looking for an Office Associate to fill a critical support role within the Deferred Compensation Plan. The successful candidate will provide support to retirees of the State of Illinois and their families. The ideal candidate will be organized, analytical, and enjoys working with people. Under direction from the Deferred Compensation Operations Manager and working in unison with managers and support staff of the Division, the Office Associate will help process the documentation for and provide communication of options within the Deferred Compensation Plan. We invite qualified applicants to apply for the position of Office Associate and help the Bureau continue to serve the State of Illinois. State of Illinois Benefits

As a State of Illinois employee, you receive a comprehensive benefits package including: Competitive Group Insurance benefits including health, life, dental and vision plans. Flexible work schedules (when available and dependent upon position). 10 -25 days of paid vacation time annually (10 days for first year of state employment). 12 days of paid sick time annually which carryover year to year. 3 paid personal business days per year. 13-14 paid holidays per year dependent on election years. 12 weeks of paid parental leave. Pension plan through the State Employees Retirement System. Deferred Compensation Program – voluntary supplemental retirement plan. Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP). Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility. For more information regarding State of Illinois Benefits follow this link: If this opportunity appeals to you, please apply today! Position Essential Functions

Under direction of the Central Management Services (CMS) Deferred Compensation Operations Manager, performs a wide variety of complex, specialized, and general office support functions for the managers and staff in various areas including, but not limited to enrollment, beneficiary election, contribution changes, payroll changes, address changes, Permissive Service Credits, and Special Catch-Up.

Compiles and prepares documents for scanning, enters information into the database, operates scanning equipment, and makes adjustments to scanner to ensure quality production.

Performs a preliminary review of incoming deferred compensation forms for accuracy and clarity of instruction, researching eligibility through mainframe, web based, and proprietary applications, verifying acceptance of requests through the form approval process.

Files and maintains incoming information and correspondence by opening, sorting, date stamping, preparing for scanning, and distributing both incoming mail and electronic submissions.

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of high school. Requires two (2) years of office experience. Requires the ability to keyboard accurately at 45 words per minute (wpm). Preferred Qualifications

Prefers two (2) years of professional experience with office practices, procedures, and programs. Prefers three (3) years of professional experience with computer programs and applications including, but not limited to Windows, word processing, spreadsheet, database, imaging software, and mainframe software. Prefers two (2) years of professional experience with operating office equipment such as a personal computer, copy machine, and multi-line telephone. Prefers one (1) year of professional experience with the Deferred Compensation Plan (Plan) rules, regulations, and procedures. Prefers one (1) year of professional experience with composing and proofreading correspondence. Prefers one (1) year of professional experience exercising initiative and making quick judgments regarding Plan procedures. Conditions of Employment

Requires completion of a background check and self-disclosure of criminal history. Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends. Requires ability to travel in the performance of duties. Requires a valid driver’s license. Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines. Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties. This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controls. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. About the Agency

Central Management Services (CMS) is the State of Illinois’ central operational support agency, the team that keeps government running smoothly behind the scenes. We provide the essential services that enable more than 80 agencies, boards, and commissions to serve the people of Illinois effectively. As the backbone of state operations, CMS delivers high‑quality, reliable, and forward‑thinking services that help government programs work efficiently and meet the needs of residents statewide. Our vision is to be the trusted partner dedicated to the success of the State of Illinois through service, optimization, and inclusion. Our mission is to be the accessible agency that delivers essential, effective, and efficient services to State agencies and the people of Illinois. Our core values are: Trusted, Strategic, Effective, Innovative, Responsive, and Inclusive. Through strategic leadership CMS plays a vital role in strengthening the effectiveness of Illinois State government. CMS provides a broad portfolio of statewide services through specialized bureaus such as: Administrative Hearings • African Descent-Citizens Reparations Commission • Statewide Benefits • Communication and Information • Diversity and Inclusion • Fleet Administration • Labor Relations • Operational Excellence • Statewide Personnel • Property Management • Strategic Sourcing • Surplus Equipment Control. CMS also operates internal service bureaus that support our agency’s own effectiveness and efficiency, including,: Internal Audit • Finance and Management • Government Affairs • Human Resources • Legal Services • Strategic Transformation. Professionals who join CMS become part of a mission‑driven organization committed to continuous improvement and public service excellence. CMS offers the opportunity to contribute to impactful statewide initiatives, collaborate with skilled and talented colleagues, shape strategic improvements across Illinois government, and support the operational foundation that allows state agencies to better serve the residents of Illinois. CMS is a place for people who want their work to matter; where innovation, service, and inclusion are at the heart of everything we do. This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: