Hearing Instrument Specialist Trainee (Del Rio & Eagle Pass, TX)

Are you ready to launch your career in the world of sound? As a Hearing Instrument Specialist Trainee, you’ll dive headfirst into the fascinating realm of hearing aids and patient care, all while receiving top-notch training from the best in the business! Get ready to learn everything from fittings and repairs to sales and aural rehabilitation, plus gain expertise in our innovative TeleHear program. With Audibel sponsoring your journey to licensure, you’ll be set to help transform lives one conversation at a time. If you’re excited to make a difference and are eager to embrace new challenges, this is your chance to tune in and turn up the volume on your future!

The Hearing Instrument Specialist Trainee will be trained in all aspects of hearing aid fittings, service/repairs, and sales, including product knowledge, testing, diagnosis of hearing loss, fittings and sales of hearing products and accessories, patient counseling, and aural rehabilitation. They will also be trained and prepared to meet and provide services to patients through Audibel's TeleHear program. HIS Trainees must complete the requisite for a dispensing license and practice within applicable state law prior to obtaining said licensure. Audibel will sponsor, train and fund the process and fees of obtaining said license.

The training program will include the apprentice working with their assigned sponsor.  Trainees will receive additional training via job shadowing of other practitioners which may include travel to other locations.  Study materials and testing fees, and travel arrangements will be paid by the AAH.

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing
• We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
• We serve with passion, purpose and excellence
• Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients

You Will

• Provide the Patient Journey Experience through counseling and instruction.
• Complete requirements for state temporary license.
• Learn to conduct patient diagnostics.
• Train with licensed specialist to complete practicum hours. This may include travel to other regions to work with a variety of experienced specialists.
• Learn to conduct comprehensive hearing evaluations to identify type and degree of hearing loss
• Learn to make appropriate recommendation based on hearing test results
• Become proficient in troubling shooting, repairing and servicing all types of hearing instruments and accessories.
• Attend the Patient Journey Protocol class and observe other specialists in their practice of the Patient Journey.
• Train with a Specialist or Audiologist on difficult fittings.
• Learn the Starkey product line and programming of hearing instruments. Attendance for one week at the CFE training program in Minneapolis will be required.   Travel to Starkey training events may be required.
• Learn tactics and styles of hearing aid sales and accessories.
• Coordinate training efforts through the AAH national training audiologist.
• Train and work with patients via TeleHear.
• Train with area specialists on patient care, ensuring the comfort of the patient and understanding their needs and requests.
• Learn how to use the TeleHear tools for working with patients remotely, including programs such as Skype, VSEE and GoTo Meeting and understanding of online tools to adjust and fit patients offsite.

You Will Need

• High school diploma is required, a 4 year degree or equivalent trade school certificate in the Hearing Industry field is preferred; Bachelor’s in Speech and Hearing Sciences/Communication Disorders ideal.
• 1+ years of sales experience preferred and/or background in medical or hearing aid industry.
• Knowledge of the hearing aid industry a plus

Skills & Abilities

• Ability to organize and execute a plan
• Good problem solving, analytical abilities, verbal and written communication, organizational and interpersonal skills required
• Comfortable working with online computer systems and programs
• Public speaking experience and training

We are Proud to Offer

• A competitive compensation package that rewards performance
• A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more
• The chance to work with Starkey Hearing Technologies; The most innovative and ground-breaking hearing device manufacturer in the industry
• Marketing and administrative support on a local and corporate level
• Professional development, training, advancement opportunities

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The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.