Senior Customer Operations Manager
Uline Shipping Supplies
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
-
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
- Carthage College in Kenosha, WI is seeking a Senior Grant & Gift Manager to oversee the financial administration of grants, gifts, endowments, pledges, and other donor-restricted funds. This role serves as the College’s subject matter expert for grant and gift accounting...Senior
- A leading property management firm is seeking an experienced Accounting Manager to oversee daily operations of property accounting. Responsibilities include preparing financial statements, supervising a team, and ensuring compliance with policies. Ideal candidates will...Senior
- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
Globe Life: Moore Organizations
Racine, WI4 days ago - ...T.J. Maxx - 2360 S Green Bay Rd, Regency Point Shopping Center, Racine, WI 53406, United States of America [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates...SuggestedImmediate start
TJ Maxx
Racine, WI3 days ago - Pieper Electric, Inc. seeks a Project Manager to lead electrical construction projects in Wisconsin, with potential bases in New Berlin... ...Port Washington. You will oversee project performance, safety, customer satisfaction, and sales growth from planning through completion...Senior
$14.25 - $14.75 per hour
...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store... ...as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities;...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
Racine, WI1 day ago- Convergint is seeking a full-time Project Manager to join our culture of growth and service excellence. You will plan, direct, and oversee... ..., ensuring on-time delivery, budget adherence, and high customer satisfaction across building automation and security systems. The...SeniorFull time
- ...other. CLA is looking to hire a Tax Senior to join our Wisconsin Tax practice!... ...Partner with clients to provide customized tax advisory services and work closely... ...tax issues. Focus on engagement management and operational excellence. Develop and train team...Senior
CliftonLarsonAllen
Racine, WI1 day ago $150k - $200k
...Senior Regional Safety Manager Pay from $150,000 to $200,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Safety sets the standard at Uline. From the work environment to comprehensive training and procedures, we invest...SeniorUline
Racine, WI2 days ago$65k - $89k
...About the Role We are looking for a Senior Field Service Technician to handle a... ...fixture replacements. Work Independently: Manage your time on-site efficiently from start... ...and accurately. On-Site Estimating & Customer Service: Diagnose customer problems, create...SeniorHourly payLocal areaMonday to FridayWeekend workDay shiftMr Handyman
Racine, WI1 day ago- ...Senior IT Security Engineer Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Secure what matters. Join... ...of the largest e-commerce sites in the U.S. From designing and managing security solutions, to guiding business decisions, you’ll keep...Senior
Uline
Racine, WI14 hours ago $132.85k - $177.12k
...At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next,... ...are clear, and trust is built into how we operate. If you’re ready to take ownership,... ...accurate sales and/or revenue forecasts and management of quota funnels. Location: Allows...SeniorFull timeTemporary workRemote workWork from homeLumen
Racine, WI14 hours ago- ...Senior Project Manager This is a full-time, on-site Senior Project Manager role located in Racine, WI. Launching a multi-year water infrastructure... ...The ideal candidate will bring deep experience in utility operations or construction management, a strategic mindset, and a...SeniorFull timeContract workFor contractorsFor subcontractor
Saxon Global
Racine, WI1 day ago - ...Senior Cassandra Database Administrator Corporate Headquarters 12575 Uline Drive... ...that keep our growing North American operations running smoothly. Careers Packed with... ...~7+ years of experience in Database Management. ~ Advanced knowledge of Database Management...Senior
Uline
Racine, WI14 hours ago - ...Senior Graphic Designer Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Lead high-impact creative initiatives for one of North America’s leading brands. As a Senior Graphic Designer at Uline, you’ll do it all - developing a variety of...Senior
Uline
Racine, WI4 days ago - ...policies that prevent financial disaster during times of loss Manage your own book of business through virtual appointments - Use... ...challenges, and leadership summits. Tech savvy and understand how to operate zoom calls Entrepreneurial Ownership Must be 18+ years old...Full time
Globe Life: Moore Organizations
Racine, WI3 days ago - ...Senior Financial Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you a strategic finance professional who enjoys solving complex business challenges and influencing decision-making? As a Senior Financial Analyst, you'll partner...Senior
Uline
Racine, WI4 hours ago - ...relationships with business partners to meet referral expectations; regularly refer across all business lines (insurance, treasury management, mortgage, commercial, etc); possesses and utilizes the most advanced knowledge of all core products, loans, and investments; has...Senior
Johnson Bank
Racine, WI1 day ago - Senior Human Resources Business Partner Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 At Uline, our people make the difference. As a Senior HR Business Partner, you’ll shape strategies to attract top talent, develop leaders, and strengthen high-performing...Senior
- ...Senior Software Engineer Corporate Headquarters 12575 Uline Drive... ...team builds and supports the custom systems that run our business.... ...owns and creates solutions that operate at scale, supporting operations from warehouse management to e-commerce. Position Responsibilities...Senior
Uline
Racine, WI4 hours ago - Senior Corporate Recruiter Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 Are you a seasoned recruiter who excels... ...attract quality active and passive candidates. Work with hiring managers and HR partners to align on talent needs and qualifications to...Senior
- Overview We are currently seeking a Senior Project Scheduler for our Data Center Group... ...employees and the builder of choice to our customers. There are many compelling reasons why... ...environment Supportive, communicative managers who reward hard work Opportunities for...SeniorFull timeFor subcontractor
- ...implementation. This role in summary The Senior Industrial Engineer oversees the... ...implementation, and maintenance of product operation routings. This role conducts engineering... ...by executing capacity analyses, managing capital projects, and overseeing the seamless...SeniorWork from homeMonday to Friday
Whirlpool Corporation
Racine, WI2 hours ago - ...Senior Welding Engineer For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our... ...Wisconsin (U.S.), with operations in North America, South... ...applicable welding codes, customer requirements, and...SeniorTemporary workWorldwide
Modine Manufacturing Company
Racine, WI2 days ago - ...Senior Cyber Security Engineer REQUIREMENTS: MUST - Expert hands-on experience with BeyondTrust IAM/PAM. MUST - Strong experience working with on-premises Active Directory AND Azure Active Directory (AAD). MUST - hands-on experience with SentinelOne...Senior
3B Staffing LLC
Kenosha, WI4 days ago $60k
...estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates... ...all times in good physical condition and with a stable fiscal operation, providing residents a clean and well-maintained community. The...For contractorsWork at officeLocal areaImmediate startAfternoon shift- Overview We are currently seeking a Sr. HSE Manager for our Data Center Group in Mount Pleasant, WI. The Sr. HSE Manager provides leadership... ...of choice to our employees and the builder of choice to our customers. There are many compelling reasons why exceptional people...SeniorFull timeFor subcontractor
- ...Senior Credit Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uline continues to grow as a... ...Responsibilities Establish and adjust credit limits based on customer requests, credit reports, research and payment experience....SeniorMonday to Friday
Uline, Inc.
Racine, WI14 hours ago - ...Senior Paralegal Job Posting Location: Racine, WI... ...solved the toughest thermal management challenges for mission-critical... ...Racine, Wisconsin (U.S.), with operations in North America, South... ...passionate enough to serve our customers, and ready to take ownership...SeniorContract workTemporary workH1bRemote workWorldwide
Modine Manufacturing Company
Racine, WI1 day ago $148.89k
...Description CDM Smith is currently seeking a Senior Human Resources Business Partner to join... ...strategic HR leadership and guidance to managers and employees across designated regions... ...our employees plan, design, build and operate as diverse as the needs of our clients. CDM...SeniorWork experience placementH1bWork at officeRelocation
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
- customer service supervisor Racine, WI
- manager customer success team Racine, WI
- customer service support manager Racine, WI
- insurance customer service manager Racine, WI
- customer advocacy manager Racine, WI
- customer service account executive Racine, WI
- customer service executive Racine, WI
- director customer care Racine, WI
- sales customer service manager Racine, WI
- manager customer experience Racine, WI