Senior Customer Operations Manager
Uline
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
-
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
- Carthage College is seeking a Senior Grant & Gift Manager to oversee the financial administration of grants, gifts, endowments, and donor-restricted funds. The role collaborates with Institutional Advancement and campus offices to manage post-award lifecycle, reporting,...Senior
- ...family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, seeks a Senior Customer Operations Manager in Kenosha, WI to empower the team to minimize order delays and deliver exceptional service. You will oversee...Senior
- Uline in Kenosha, WI seeks a Senior Customer Operations Manager to lead our customer service and product management efforts on the Kenosha campus. You will oversee backorder and drop-ship operations, guide department leaders, and drive performance improvements to minimize...Senior
- A leading property management firm is seeking an experienced Accounting Manager to oversee daily operations of property accounting. Responsibilities include preparing financial statements, supervising a team, and ensuring compliance with policies. Ideal candidates will...Senior
- ...BCG Attorney Search in Racine, WI is seeking a Senior Criminal Defense Attorney to lead high-level felony cases and contribute to the firm’s growth. This full-time role emphasizes collaboration and a no-billable-hour environment. Qualified candidates will have a JD from...SeniorFull time
BCG Attorney Search
Racine, WI2 days ago - ...A global leader in power transmission technology is seeking a strategic Product Manager for their transmission product line in Racine, WI. This role involves defining product strategy, managing product lifecycles, and driving innovation through market insights. Applicants...SeniorFlexible hours
Twin Disc
Racine, WI2 days ago - ...Job Overview A law firm seeks a Senior Criminal Defense Attorney in Racine, WI. The ideal candidate will manage high-level felony cases and contribute to the firm's growth. This full-time position offers a collaborative work environment with no billable hour requirements...SeniorFull timeFlexible hours
BCG Attorney Search
Racine, WI5 days ago - ...T.J. Maxx - 2360 S Green Bay Rd, Regency Point Shopping Center, Racine, WI 53406, United States of America [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates...Immediate start
TJ Maxx
Racine, WI4 days ago $14.25 - $14.75 per hour
...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ...as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities;...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Racine, WI4 days ago- Pieper Electric, Inc. seeks a Project Manager to lead electrical construction projects in Wisconsin, with potential bases in New Berlin... ...Port Washington. You will oversee project performance, safety, customer satisfaction, and sales growth from planning through completion...Senior
- ...communities, and each other.CLA is looking to hire a SeniorProject Manager - EPMO to join our growing team. This role helps to develop... ...Executive Leaders, and vendors.How you’ll create opportunities in this Senior Project Manager role: • Project Management: work with...SeniorFull time
- ...Senior Corporate Recruiter Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 Are you a seasoned recruiter... ...quality active and passive candidates. Work with hiring managers and HR partners to align on talent needs and qualifications to...Senior
Uline
Racine, WI3 days ago $106.73k - $163.65k
..., that passionately innovates to drive customer efficiency and success. And we know innovation... ...as a strategic business partner to operational and commercial leadership, delivering... ...with product marketing and regional management to report, analyze and react to product...SeniorWork at officeRemote workFlexible hours$20 - $23 per hour
...Responsibilities: Reception Desk Operations: Greet patients and visitors warmly,... ...check-outs efficiently. Phone Line Management: Answer and direct phone calls promptly... ...Patient Support: Provide exceptional customer service to patients, addressing their needs...Hourly payFull timePart timeWork at officeImmediate startMind+ Neurology
Oak Creek, WI2 days ago- ...which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers.The Supplier Quality team lead, manage and monitor the performance, quality and continuous improvement of our global supplier base.This role is critical in ensuring that...SeniorWork from homeMonday to Friday
Whirlpool Corporation
Racine, WI2 days ago - ...Senior Accountant We are currently seeking a Senior Accountant... ...WI. The Senior Accountant manages the accounting for a mega-project... ...the builder of choice to our customers. There are many compelling... ...and manages the Accounting operations for mega-projects or multiple...SeniorWork experience placementFor subcontractor
The Walsh Group
Racine, WI5 days ago $65k - $89k
...Senior Field Service Technician Immediate StartWe are looking for a Senior Field Service... ...fixture replacements.Work Independently: Manage your time on-site efficiently from start... ...safely and accurately.On-Site Estimating & Customer Service: Diagnose customer problems, create...SeniorHourly payLocal areaImmediate startMonday to FridayWeekend workDay shiftMr Handyman
Racine, WI2 days ago- CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more...Full time
- ...Senior Project Manager This is a full-time, on-site Senior Project Manager role located in Racine, WI. Launching a multi-year water infrastructure... ...The ideal candidate will bring deep experience in utility operations or construction management, a strategic mindset, and a...SeniorFull timeContract workFor contractorsFor subcontractor
Saxon Global
Racine, WI3 days ago - ...Senior Financial AnalystWe are seeking an experienced financial analyst to join our team... ...a key strategic partner to the General Managers of our Aftersales and Service and Controls... ...levels of management.Cost Accounting & Operational FinanceDevelop and implement creative,...SeniorTemporary workFlexible hours
Modine Manufacturing Company
Racine, WI3 days ago - ...Senior Industrial EngineerThe Senior Industrial Engineer oversees the division's standard... ..., and maintenance of product operation routings. This role conducts engineering... ...profitability by executing capacity analyses, managing capital projects, and overseeing the seamless...SeniorWork from homeMonday to Friday
Whirlpool Corporation
Racine, WI1 day ago $106.73k - $163.65k
...Driveline Controls Senior EngineerInnovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to... ...agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen...SeniorFlexible hoursCnh Inc
Racine, WI3 days ago- ...relationships with business partners to meet referral expectations; regularly refer across all business lines (insurance, treasury management, mortgage, commercial, etc); possesses and utilizes the most advanced knowledge of all core products, loans, and investments; has...Senior
Johnson Bank
Racine, WI3 days ago $3,780 - $4,376 per month
This position is located in Sioux Falls, SD Deputy/Senior Deputy Public Defender Why Join Our Team The Minnehaha County Public Defender's Office is looking for a dedicated Deputy/Senior Deputy Public Defender with excellent advocacy skills who is committed to ensuring...SeniorWork experience placementWork at officeMinnehaha County
Racine, WI4 days ago- Global Elite Empire Consultants in Wisconsin seeks energetic professionals to join a fast-growing, tech-driven team. The role focuses on virtual consultations with clients, understanding their needs, and guiding them toward effective solutions. You will cultivate lasting...Weekly payRemote work
$95k - $105k
...make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions... ...jobAs an integral member of our Hygienic Fluid Handling management team, our Customer Operations Manager will lead a customer and partner support...Full timeWork at office- ...Senior Cad DesignerFor more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose... ..., Wisconsin (U.S.), with operations in North America, South... ...direction of engineer and customer. Provide mastery design...SeniorTemporary workWorldwide
Modine Manufacturing Company
Racine, WI3 days ago $20.6 - $33.47 per hour
...Senior TechnicianThe Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical... ...leadership and mentoring skills in driving a team toward increased customer care and satisfaction. $1,500 sign-on bonus (for first-time...SeniorDaily paidMinimum wagePrice workTemporary workLocal areaRelocation packageBridgestone Americas
Racine, WI3 days ago- ...future generations.ABOUT THE ROLEAs Senior Analyst, Supplier Quality, you will be... ...meet all technical, regulatory, and customer requirements during product introduction... ...Procurement, Engineering, Program Management, and Operations to drive supplier readiness, reduce risk...SeniorFull timeWork at officeRemote workWorldwideRelocation packageMonday to FridayFlexible hours1 day per week
$90.23k
...Job Description CDM Smith is seeking a Senior Financial Analyst to join our Corporate... ...• Analyzes highly complex financial and operational information to deliver accurate, timely,... ...and initiatives. • Supports management through in-depth analysis and assessment...SeniorWork experience placementH1bCDM Smith
Racine, WI5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
- manager customer experience Racine, WI
- customer service executive Racine, WI
- director customer care Racine, WI
- manager customer success team Racine, WI
- insurance customer service manager Racine, WI
- customer service support manager Racine, WI
- sales customer service manager Racine, WI
- customer advocacy manager Racine, WI
- customer service supervisor Racine, WI
- csm Racine, WI