Senior Tier 3 Service Desk Lead - Onsite DC, TS Clearance

RIVA Solutions, Inc is seeking an experienced Tier 3 Service Desk Lead in Washington, DC. You will spearhead technical support and leadership for a federal enterprise service desk, resolving complex multi-tier technical issues, and providing essential guidance to support teams. The ideal candidate has hands-on experience with Microsoft 365, Azure services, and Active Directory. You will play a crucial role in ensuring consistent technical quality throughout the service desk. Additionally, a Top Secret clearance is required and you will provide onsite support in a dynamic IT environment. #J-18808-Ljbffr RIVA Solutions