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$84.9k - $154.5k
...company's service desk functions. This role manages weekly day-to-day service desk operations... ...technical guidance and troubleshooting support Conduct service desk quality assurance... ...Qualifications ~ Bachelor's degree in IT, Business Administration, or related field...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Washington DC1 day ago- ...Service Desk Team Lead will provide hands-on technical support related to computer systems, hardware, or software. It will require strong technical knowledge and... ...will continuously work under the guidance of the IT Manager. Responsibilities: - Oversee service desk,...SuggestedRemote work
Next Step Systems LTD
Washington DC4 hours ago - ...work model with a combination of onsite support at the client site and approved telework... ...Datawiz delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ...technical support, enterprise endpoint management, and asset lifecycle coordination in compliance...SuggestedFull timeContract workTemporary workRemote work
GTSC Talent Solutions
Washington DC4 days ago - ...work model with a combination of onsite support at the client site and approved telework... ...Datawiz delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ...technical support, enterprise endpoint management, and asset lifecycle coordination in compliance...SuggestedFull timeContract workTemporary workRemote work
GTSC Talent Solutions
Washington DC4 days ago - ...Call Center Manager ActioNet has an opportunity for a Call Center Manager requiring a... ...incident, service requests, and end-user support. The right candidate works well with a team... ...01, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications...SuggestedFull timeContract workWork at officeFlexible hours
ActioNet
Washington DC3 days ago - ...a place where they truly belong? At the YMCA of Metropolitan Washington, we strengthen community well-being through connection, support, and purpose. The Bethesda-Chevy Chase Y is a vibrant, community-centered branch where our members come together to learn, grow,...SuggestedWeekend workAfternoon shift
YMCA of Metropolitan Washington
Bethesda, MD2 days ago - ...client is seeking a Membership Coordinator to provide temporary support to their membership and engagement team. This role plays a key... ...lifecycle activities, including onboarding, renewals, and updates Manage and maintain the membership database, ensuring accurate, up‑to‑...SuggestedTemporary workPart timeInternshipWork at officeLocal area
LHH
Washington DC9 days ago - ...Membership Manager Vertical Aviation International (VAI) is seeking a Membership Manager to lead membership growth, retention, and... ...Member Experience & Service Ensure high-quality, timely support for current and prospective members across channels. Establish...SuggestedWork at officeRemote work1 day per week
Vertical Avi
Alexandria, VA5 days ago $110k
...Club Manager BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking... ...'s why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job....SuggestedWeekly payLocal areaHome officeRelocation packageFlexible hoursShift workBJ's Wholesale Club
Alexandria, VA3 days ago- ...Membership has oversight responsibility for the management and implementation of member tracking... ...with organizational objectives that support the national organ donation and transplantation... ...Tool(s), ensuring alignment with OPTN IT systems. Lead the development and...SuggestedFor contractors
General Dynamics
Washington DC3 days ago $94.4k - $266.3k
...communities. Visit us at You Are: You are an Oracle Subscription Manager with deep functional expertise and strong client-facing skills.... ...go-live activities Build trusted client relationships and support sales pursuits when needed Collaborate with offshore and...SuggestedWork experience placementLive inWork at officeLocal areaAccenture
Arlington, VA4 days ago$110k - $130k
...provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Supervising the DC Service Desk team.... .... Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services...SuggestedRemote workFawkes IDM
Washington DC3 days ago$105.3k - $190.35k
...SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption of... ...Primary Responsibilities: Lead and manage a team of Tier 1 service desk analysts, ensuring... ...abilities. Collaborate with other IT teams to ensure seamless support and...SuggestedLocal areaImmediate startLeidos
Alexandria, VA1 day ago$67.9k - $132.5k
...shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...targets are consistently met in a federal IT environment. The supervisor coaches analysts on...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Washington DC1 day ago- ...DC is seeking an experienced Membership and Chapter Relations support role. You will provide operational and administrative support... ...environment, and proficiency in Microsoft Office and database management. The position requires travel and a strong orientation towards...SuggestedWork at office
$95k - $125k
Vedder is seeking an eDiscovery Project Manager for either our New York or Washington, D.C. office. The eDiscovery Project Manager must... ...challenges Managing vendors and other technical resources in support of matter-specific eDiscovery needs Providing assistance as needed...Full timeWork at officeLocal areaRemote workFlexible hours- Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description... ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to... ...Desk Institute (HDI) certifications; HDI Support Center Manager is preferred. The manager...Contract work
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...For contractorsWork experience placementLocal areaRemote work
$67.9k - $132.5k
A federal IT service firm seeks a Service Desk Shift Supervisor in Washington, D.C. This role oversees daily service desk operations, ensuring quality support for incident and service requests. Candidates should have 4-7 years in IT, with a focus on service delivery and...Shift work- Employment Type: Full-Time Department: Legal CGS is seeking a Senior eDiscovery Project Manager to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government...Full timeWork experience placementFlexible hours
- A government services contractor in Arlington is seeking an eDiscovery Project Manager. The role focuses on supporting a legal organization within a Federal agency, requiring extensive knowledge in eDiscovery and Relativity. The ideal candidate will have at least 5 years...For contractors
- A defense contracting company is seeking a Program Manager in Bethesda, MD. This role requires a Top Secret (TS/SCI) Clearance with a Polygraph. Responsibilities include providing support for Service Desk operations and diagnosing complex customer issues. Candidates should...
- A staffing and consulting firm is seeking a Project Manager in Washington, DC. The ideal candidate has over 4 years of experience in law firms or corporate legal environments with expertise in managing electronic discovery projects. Responsibilities include coordinating...
$110k - $130k
...Washington DC is seeking an Information Technology (IT) Service Desk Supervisor. This role involves managing the daily operations of the service desk and supervising Service Desk Analysts to ensure high-quality support for staff and clients. Ideal candidates will...$105k - $115k
...Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT services...Work at officeFlexible hours- The Desktop Support Manager oversees IT support operations for both a university campus and an affiliated hospital. This role directs Desktop Support, owns endpoint lifecycle processes, partners across IT functions, and serves as a Tier 2 escalation resource. Success in...
$75k - $85k
Overview The Service Desk Team Lead will assist managing Service Desk operations in support of our government customer. The Service Desk Team Lead is responsible... ...high quality, repeatable, consistent, and sustainable IT support and processes to the customer team leaders and...Temporary work- ...Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government... ...in everything they do. Job Responsibilities Experience managing a customer contact operations function focused on inbound call processing...
- ...efficient call handling, maintaining service quality standards, and supporting staffing strategies within a fast‑paced operational... ...supporting inbound call operations Strong leadership and team management skills Excellent communication and organizational abilities Bachelor...Local area
$90k - $95k
...Task Manager/Call Center Manager What makes this role important at Ipsos? We are seeking an experienced Task Manager/Call Center... ...improvements Special Projects & Initiatives Support testing of new software and procedures Provide feedback on system...Contract workFor contractorsWork experience placementWork at officeLocal areaImmediate startRemote workFlexible hoursIpsos
Washington DC2 days ago
