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- ...solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe....SuggestedContract work
DMI
Alexandria, VA1 day ago - A leading technology services provider in Alexandria, VA is seeking an experienced IT Support Manager to oversee IT support operations and ensure service excellence. The role requires a strong leader with at least 10 years of IT support experience, including 5 in management...Suggested
- You will help lead the reinventing of our technical support team to enable our business growth goals for the future. You will maintain... ...and customer satisfaction metrics goals. What you will do: Manage day-to-day operations and service delivery of technical support...Suggested
DiversityJobs Inc
Arlington, VA1 day ago - ...ll personnel provide direct end user support must be A+ certified at minimum. ll... ...Washington, DC 20540 2. Service Desk Manager Provides daily supervision and... ...At least 5 years' experience managing an IT service desk. Strong demonstrated leadership...SuggestedContract workFor contractorsWork at office
Abacus
Washington DC2 days ago - ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 90... ...Service Desk Manager to oversee end user support services for the Library of Congress.... ...is responsible for providing enterprise IT end user support services for Library staff...SuggestedContract workWork at officeRemote work
Strategic Resources Inc
Washington DC3 days ago $105k - $115k
...Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT services...SuggestedWork at officeFlexible hoursGalapagos Federal Systems
Washington DC3 days ago- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...SuggestedFor contractorsWork experience placementLocal areaRemote work
NANA Regional Corp
Alexandria, VA5 hours ago - ...One of our clients' needs a Service Desk Manager in Alexandria, Virginia. for a long... ...project management of complex, multi-task IT contracts. Plans, organizes and manages... ...Institute (HDI) certifications. HDI Support Center Manager is preferred....SuggestedLong term contractFull timeContract workWork at office
iQuasar
Alexandria, VA3 days ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program... ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to... ...Desk Institute (HDI) certifications; HDI Support Center Manager is preferred. -...SuggestedContract work
Centuria Inc.
Alexandria, VA2 days ago - ...Service Desk Manager Certifications: ITIL Certification v3 or Higher, v4 preferred and... ...certifications Position Overview Nationwide IT Services, NIS, is seeking a Service Desk... ...for a Tier 1 and Tier 2 specialized support desk within a large-scale enterprise IT...SuggestedFor contractors
Nationwide IT Services, Inc.
Alexandria, VA5 hours ago $110k
...Club Manager BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking... ...'s why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job....SuggestedWeekly payLocal areaHome officeRelocation packageFlexible hoursShift workBJ's Wholesale Club
Alexandria, VA4 days ago$94.4k - $266.3k
...communities. Visit us at You Are: You are an Oracle Subscription Manager with deep functional expertise and strong client-facing skills.... ...go-live activities Build trusted client relationships and support sales pursuits when needed Collaborate with offshore and...SuggestedWork experience placementLive inWork at officeLocal areaAccenture
Arlington, VA4 days ago- ...client is seeking a Membership Coordinator to provide temporary support to their membership and engagement team. This role plays a key... ...lifecycle activities, including onboarding, renewals, and updates Manage and maintain the membership database, ensuring accurate, up‑to‑...SuggestedTemporary workInternshipWork at officeLocal area
LHH
Washington DC2 days ago $110k - $130k
...provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Supervising the DC Service Desk team.... .... Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services...SuggestedRemote workFawkes IDM
Washington DC4 days ago$119k - $140k
...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality...SuggestedContract workWork at officeLocal areaShift workComputer World Services
Washington DC4 days ago$67.9k - $132.5k
...shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...targets are consistently met in a federal IT environment. The supervisor coaches analysts on...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Washington DC2 days ago- ...Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government... ...in everything they do. Job Responsibilities Experience managing a customer contact operations function focused on inbound call...
- ...The Senior IT Project Manager - SAP Infrastructure will lead complex SAP-related technology initiatives within the Information Technology department. This role manages infrastructure projects across multiple departments and external vendors, including SAP system upgrades...For contractors
Sparktek
Washington DC4 days ago - ...efficient call handling, maintaining service quality standards, and supporting staffing strategies within a fast-paced operational... ...supporting inbound call operations ~ Strong leadership and team management skills ~ Excellent communication and organizational abilities...For contractorsLocal area
- ...Call Center Supervisor is responsible for running the day-to-day IT support operation and leading the staff who handle user requests in... ...center supervisory experience. Strong leadership and team management skills. Experience with call monitoring and performance evaluation...Full timePart time
$62k - $82k
...appropriately staffed and meet performance standards. The Supervisor manages Team Leads and Operators, monitors real-time call center... ...procedures, and ensures adherence to NIH protocols. The role supports workforce scheduling, training, performance evaluation, and corrective...Work experience placementLocal areaVisa sponsorshipWork visaAll shifts- ...Supervisor - Key Personnel (2 Positions) NIH CIT Emergency Call Center | Bethesda, MD Supervise teams supporting 24/7 emergency communications. Responsibilities: Manage staff and performance Handle escalations Support training Requirements: ~5+ years...Shift work
$70k - $90k
...uninterrupted 24/7/365 operations in a high reliability healthcare environment supporting critical patient care areas, life safety systems, and essential infrastructure. The Supervisor manages dispatch operations for routine, urgent, and emergency work requests; ensures...Contract workTemporary workWork at officeImmediate startWorldwideShift workRotating shift- Employment Type: Full-Time Department: Legal CGS is seeking a Senior eDiscovery Project Manager to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government...Full timeWork experience placementFlexible hours
- A government services contractor in Arlington is seeking an eDiscovery Project Manager. The role focuses on supporting a legal organization within a Federal agency, requiring extensive knowledge in eDiscovery and Relativity. The ideal candidate will have at least 5 years...For contractors
- ...is seeking a Senior Service Desk Technician in Washington, D.C. This role involves providing first- and second-line technical support, managing user accounts, and resolving complex issues with desktops, applications, and network connectivity. The ideal candidate has 5-1...Full timeRemote workMonday to Friday
- A defense contracting company is seeking a Program Manager in Bethesda, MD. This role requires a Top Secret (TS/SCI) Clearance with a Polygraph. Responsibilities include providing support for Service Desk operations and diagnosing complex customer issues. Candidates should...
$94.4k - $198.2k
...Responsibilities:** We are seeking an experienced Data Migration Project Manager to lead and manage end-to-end data migration initiatives. This... ...and management experience on major e-discovery/litigation support projects, including proven capabilities and communication...Contract workWork experience placementWork at officeLocal areaImmediate startFlexible hours$107.9k - $195.05k
Description Leidos is seeking an eDiscovery Migration Project Manager to work on-site (telework will be permissible) in support of the Department of Justice in Washington, DC to lead a data migration effort of on-premises applications (Relativity Server 2024, CloudNine...For contractorsWork at officeRemote work$94.4k - $198.2k
Overview Job Title: E-Discovery Migration Project Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance... ...and management experience on major e-discovery/litigation support projects, with proven client and attorney interaction skills....Full timeContract workWork at officeLocal areaImmediate start
