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- ...solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe....SuggestedContract work
- A leading technology services provider in Alexandria, VA is seeking an experienced IT Support Manager to oversee IT support operations and ensure service excellence. The role requires a strong leader with at least 10 years of IT support experience, including 5 in management...Suggested
- ...security solutions provider is looking for a Manager of Diamond & Platinum Help Desk Services in... ...provide high-quality, discreet technical support to senior officials. The ideal candidate should have extensive experience in IT support and a proactive approach to customer...Suggested
- ...One of our clients' needs a Service Desk Manager in Alexandria, Virginia. for a long... ...project management of complex, multi-task IT contracts. Plans, organizes and manages... ...Institute (HDI) certifications. HDI Support Center Manager is preferred....SuggestedLong term contractFull timeContract workWork at office
iQuasar
Alexandria, VA11 hours ago $105k - $115k
...Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT services...SuggestedWork at officeFlexible hoursGalapagos Federal Systems
Washington DC11 hours ago- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...SuggestedFor contractorsWork experience placementLocal areaRemote work
NANA Regional Corp
Alexandria, VA2 days ago - ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 90... ...Service Desk Manager to oversee end user support services for the Library of Congress.... ...is responsible for providing enterprise IT end user support services for Library staff...SuggestedContract workWork at officeRemote work
Strategic Resources Inc
Washington DC11 hours ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program... ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to... ...Desk Institute (HDI) certifications; HDI Support Center Manager is preferred. -...SuggestedContract work
Centuria Inc.
Alexandria, VA4 days ago - ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation... ...five (5) years of successful Tier 1 support services leadership experience or... ...company that delivers Information Technology (IT) engineering services and solutions and...SuggestedFor contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA1 day ago - ...ll personnel provide direct end user support must be A+ certified at minimum. ll... ...Washington, DC 20540 2. Service Desk Manager Provides daily supervision and... ...At least 5 years' experience managing an IT service desk. Strong demonstrated leadership...SuggestedContract workFor contractorsWork at office
Abacus
Washington DC4 days ago - ...Service Desk Manager Certifications: ITIL Certification v3 or Higher, v4 preferred and... ...certifications Position Overview Nationwide IT Services, NIS, is seeking a Service Desk... ...for a Tier 1 and Tier 2 specialized support desk within a large-scale enterprise IT...SuggestedFor contractors
Nationwide IT Services, Inc.
Alexandria, VA2 days ago $110k
...Club Manager BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking... ...'s why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job....SuggestedWeekly payLocal areaHome officeRelocation packageFlexible hoursShift workBJ's Wholesale Club
Alexandria, VA1 day ago$94.4k - $266.3k
...communities. Visit us at You Are: You are an Oracle Subscription Manager with deep functional expertise and strong client-facing skills.... ...go-live activities Build trusted client relationships and support sales pursuits when needed Collaborate with offshore and...SuggestedWork experience placementLive inWork at officeLocal areaAccenture
Arlington, VA2 days ago- ...client is seeking a Membership Coordinator to provide temporary support to their membership and engagement team. This role plays a key... ...lifecycle activities, including onboarding, renewals, and updates Manage and maintain the membership database, ensuring accurate, up‑to‑...SuggestedTemporary workInternshipWork at officeLocal area
LHH
Washington DC11 hours ago $119k - $140k
...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality...SuggestedContract workWork at officeLocal areaShift workComputer World Services
Washington DC1 day ago- ...Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government... ...in everything they do. Job Responsibilities Experience managing a customer contact operations function focused on inbound call...
$62k - $82k
...appropriately staffed and meet performance standards. The Supervisor manages Team Leads and Operators, monitors real-time call center... ...procedures, and ensures adherence to NIH protocols. The role supports workforce scheduling, training, performance evaluation, and corrective...Work experience placementLocal areaVisa sponsorshipWork visaAll shifts- ...efficient call handling, maintaining service quality standards, and supporting staffing strategies within a fast-paced operational... ...supporting inbound call operations ~ Strong leadership and team management skills ~ Excellent communication and organizational abilities...For contractorsLocal area
$70k - $90k
...uninterrupted 24/7/365 operations in a high reliability healthcare environment supporting critical patient care areas, life safety systems, and essential infrastructure. The Supervisor manages dispatch operations for routine, urgent, and emergency work requests; ensures...Contract workTemporary workWork at officeImmediate startWorldwideShift workRotating shift- ...Call Center Supervisor is responsible for running the day-to-day IT support operation and leading the staff who handle user requests in... ...center supervisory experience. Strong leadership and team management skills. Experience with call monitoring and performance evaluation...Full timePart time
- ...federal consulting organization in Arlington, VA is seeking a skilled Service Desk Manager to oversee daily operations of the IT service desk. You will lead a team providing timely technical support and ensure compliance with federal requirements. Candidates should have at...
$67.9k - $132.5k
A federal IT service firm seeks a Service Desk Shift Supervisor in Washington, D.C. This role oversees daily service desk operations, ensuring quality support for incident and service requests. Candidates should have 4-7 years in IT, with a focus on service delivery and...Shift work- A leading project management firm in Arlington, Virginia is seeking an experienced Project Manager to oversee and monitor project status, budgets, and timelines. The ideal candidate will possess over 8 years of project management experience, proficiency in tools like Microsoft...
- A government services contractor in Arlington is seeking an eDiscovery Project Manager. The role focuses on supporting a legal organization within a Federal agency, requiring extensive knowledge in eDiscovery and Relativity. The ideal candidate will have at least 5 years...For contractors
- Employment Details Employment Type: Full-Time, Experienced Department: eDiscovery Management Position Overview CGS is seeking an eDiscovery Project Manager to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly...Full timeWork experience placementFlexible hours
$95k - $125k
A leading law firm is seeking an eDiscovery Project Manager in Washington, D.C. The role involves managing eDiscovery projects, liaising between technical and non-technical stakeholders, and ensuring timely deliverables. Candidates should possess strong skills in data analysis...- ...is seeking a Senior Service Desk Technician in Washington, D.C. This role involves providing first- and second-line technical support, managing user accounts, and resolving complex issues with desktops, applications, and network connectivity. The ideal candidate has 5-1...Full timeRemote workMonday to Friday
$110k - $130k
...Washington DC is seeking an Information Technology (IT) Service Desk Supervisor. This role involves managing the daily operations of the service desk and supervising Service Desk Analysts to ensure high-quality support for staff and clients. Ideal candidates will...- Service Desk Manager Job Locations: US-DC NetImpact Strategies has an opportunity for a Service Desk Manager supporting a federal customer's enterprise IT Service Desk and End User Support Services program. This leadership role is responsible for the day-to-day management...For contractorsLocal areaImmediate start
- A defense contracting company is seeking a Program Manager in Bethesda, MD. This role requires a Top Secret (TS/SCI) Clearance with a Polygraph. Responsibilities include providing support for Service Desk operations and diagnosing complex customer issues. Candidates should...
