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  •  ...One of our clients' needs a Service Desk Manager in Alexandria, Virginia. for a long...  ...project management of complex, multi-task IT contracts. Plans, organizes and manages...  ...Institute (HDI) certifications. HDI Support Center Manager is preferred.... 
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    iQuasar

    Alexandria, VA
    22 hours ago
  •  ...Service Desk Manager Certifications: ITIL Certification v3 or Higher, v4 preferred and...  ...certifications Position Overview Nationwide IT Services, NIS, is seeking a Service Desk...  ...for a Tier 1 and Tier 2 specialized support desk within a large-scale enterprise IT... 
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    Nationwide IT Services, Inc.

    Alexandria, VA
    2 days ago
  •  ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program...  ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to...  ...Desk Institute (HDI) certifications; HDI Support Center Manager is preferred. -... 
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    Centuria Inc.

    Alexandria, VA
    4 days ago
  •  ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation...  ...five (5) years of successful Tier 1 support services leadership experience or...  ...company that delivers Information Technology (IT) engineering services and solutions and... 
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    Constellation West

    Alexandria, VA
    1 day ago
  •  ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality... 
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    Akima

    Alexandria, VA
    3 days ago
  •  ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 90...  ...Service Desk Manager to oversee end user support services for the Library of Congress....  ...is responsible for providing enterprise IT end user support services for Library staff... 
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    Strategic Resources Inc

    Washington DC
    22 hours ago
  • $105k - $115k

     ...Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT services... 
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    Galapagos Federal Systems

    Washington DC
    22 hours ago
  •  ...ll personnel provide direct end user support must be A+ certified at minimum. ll...  ...Washington, DC 20540 2. Service Desk Manager Provides daily supervision and...  ...At least 5 years' experience managing an IT service desk. Strong demonstrated leadership... 
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    Abacus

    Washington DC
    4 days ago
  • $94.4k - $266.3k

     ...communities. Visit us at You Are: You are an Oracle Subscription Manager with deep functional expertise and strong client-facing skills....  ...go-live activities Build trusted client relationships and support sales pursuits when needed Collaborate with offshore and... 
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    Accenture

    Arlington, VA
    2 days ago
  • $119k - $140k

     ...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality... 
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    Computer World Services

    Washington DC
    1 day ago
  •  ...Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government...  ...in everything they do. Job Responsibilities Experience managing a customer contact operations function focused on inbound call... 
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    Centuria

    Bethesda, MD
    9 days ago
  •  ...client is seeking a Membership Coordinator to provide temporary support to their membership and engagement team. This role plays a key...  ...lifecycle activities, including onboarding, renewals, and updates Manage and maintain the membership database, ensuring accurate, up‑to‑... 
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    LHH

    Washington DC
    22 hours ago
  • $62k - $82k

     ...appropriately staffed and meet performance standards. The Supervisor manages Team Leads and Operators, monitors real-time call center...  ...procedures, and ensures adherence to NIH protocols. The role supports workforce scheduling, training, performance evaluation, and corrective... 
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    BTS Software Solutions

    Bethesda, MD
    4 days ago
  •  ...efficient call handling, maintaining service quality standards, and supporting staffing strategies within a fast-paced operational...  ...supporting inbound call operations ~ Strong leadership and team management skills ~ Excellent communication and organizational abilities... 
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    INflow Federal

    Bethesda, MD
    22 hours ago
  • $70k - $90k

     ...uninterrupted 24/7/365 operations in a high reliability healthcare environment supporting critical patient care areas, life safety systems, and essential infrastructure. The Supervisor manages dispatch operations for routine, urgent, and emergency work requests; ensures... 
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    J&J Worldwide Services

    Bethesda, MD
    4 days ago
  •  ...Call Center Supervisor is responsible for running the day-to-day IT support operation and leading the staff who handle user requests in...  ...center supervisory experience. Strong leadership and team management skills. Experience with call monitoring and performance evaluation... 
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    Terrestris Global Solutions

    Bethesda, MD
    2 days ago
  • $10k

     ...That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job....  ...forward to: ~ Weekly Pay: Get paid every week so that you can manage your money on your terms. ~ Free BJ’s Memberships: Enjoy a... 
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    BJ's Wholesale Club

    Alexandria, VA
    -60
  •  ...for members and customers via phone and email. You will provide support to members, providing the highest quality of service throughout...  ...inquiries across multiple channels. Organized. You can manage multiple priorities while maintaining accuracy and attention to... 
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    3 days per week

    Hawthorne Lane

    Arlington, VA
    1 day ago
  •  ...cFocus Software Inc. is seeking Call Center Supervisors to support the National Institutes of Health (NIH) Call Center Services (...  ...medical or healthcare industry Strong leadership and team management skills in a high-volume call center environment Proficiency... 
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    cFocus Software

    Bethesda, MD
    8 days ago
  •  ...level client in Washington, D.C., has an immediate need to add an IT Support Engineer to the team for a major project. Please see below for...  ...365, Adobe Creative Suite, VPN software, etc.) • Ticket management - time manage all service level tickets that are assigned to individuals... 
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    Merge IT LLC

    Washington DC
    22 hours ago
  •  ...Candidates Request Form 1 Job Title IT Developer 2 Client Company/Dept. Name Congressional Budget Office 3 ddress Ford House Office...  ...themes using CSS and SASS. 9 Skill set info The Contractor shall manage the Agency's day-to-day network operations through monitoring the... 
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    Abacus

    Washington DC
    4 days ago
  •  ...Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support u across two locations, and drive improvements in customer service and mobile device management (MDM). The role is onsite during the contract... 
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    Insight Global

    Arlington, VA
    2 days ago
  •  ...Description Sylger Corporation is an administrative and technical support contractor to the federal government. We have an immediate...  ...system level test experience, combined with ETL data management and extensive knowledge of cloud, Data warehouse. information... 
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    Sylger Corporation

    Washington DC
    2 days ago
  • $95.6k - $160k

     ...throughput bottlenecks, and path optimization. Proactively identify support gaps and contribute to tooling, diagnostics, and automation...  ...Strong track record of analyzing complex technical issues and managing customer escalations through resolution. Experience documenting... 
    Permanent employment
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    Night shift
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    Amazon

    Arlington, VA
    18 hours agonew
  • Job Description Job Description Description: Attention all Optometry Technicians we are calling on you to work with us providing Vision Exams and treatment to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State...
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    DOCS Health

    Alexandria, VA
    7 days ago
  •  ...strategic thinking skills. NACUBO is committed to nurturing these skills in all staff members. Position Summary The IT Systems and Support Manager combines IT systems management, end-user support, and cloud infrastructure engineering into a single role. This role... 
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    Monday to Friday
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    NACUBO

    Washington DC
    11 days ago
  • $80k - $100k

     ...programme, project, cost, asset and commercial management, controls and performance, procurement...  ...have timely access to accurate records, supporting project delivery, compliance, and...  ...be treated as a direct application. It is strictly against Turner & Townsend policy... 
    Full time
    Flexible hours

    Turner & Townsend

    Washington DC
    4 days ago
  • $20.4 - $28.08 per hour

     ...group orders. Test SAP order changes to IT and Quality specifications. Monitor...  ...Other duties as required and requested by Management or Manager. Qualifications: Bachelor...  ...026-36855 Category Customer Service/Support Company (Portal Searching) FUJIFILM... 
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    FUJIFILM Corporation

    Washington DC
    4 days ago
  • $65k - $82k

     ...KBC Advisors is seeking a Client Services Coordinator to support our team! We offer a dynamic, innovative environment with a company...  ...houses, etc.) Maintain property listing websites Track and manage property marketing efforts and budgets Maintain local market... 
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    KBC Advisors

    Washington DC
    3 days ago
  •  ...A well-regarded financial firm in DC seeking an experienced Office Manager (Temporary-to-Hire) to anchor its workplace operations, provide direct support to the CEO, and lead the coordination of internal and client-facing events. This is a highly trusted role for a detail... 
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    3 days per week

    Hawthorne Lane

    Washington DC
    2 days ago