IT Support Specialist - Jedox
Nava Software Solutions
NAVA Software Solutions is looking for a IT Support Specialist - Jedox Details:
IT Support Specialist - Jedox Financial Consolidation Reporting Tool
Location: Houston TX - Onsite
Type : Fulltime/Direct Hire Overview: We are seeking a skilled and motivated IT Support Specialist to join our team, specializing in providing technical support for Jedox, our financial consolidation and reporting tool. The ideal candidate will have a strong understanding of Jedox and related technologies, coupled with excellent troubleshooting skills and a customer-focused mindset.
Responsibilities:
Jedox System Administration:
IT Support Specialist - Jedox Financial Consolidation Reporting Tool
Location: Houston TX - Onsite
Type : Fulltime/Direct Hire Overview: We are seeking a skilled and motivated IT Support Specialist to join our team, specializing in providing technical support for Jedox, our financial consolidation and reporting tool. The ideal candidate will have a strong understanding of Jedox and related technologies, coupled with excellent troubleshooting skills and a customer-focused mindset.
Responsibilities:
Jedox System Administration:
- Manage the configuration, maintenance, and optimization of the Jedox platform to ensure optimal performance and reliability.
- Monitor system health and performance, proactively identifying and addressing any issues or bottlenecks.
- Implement system upgrades, patches, and enhancements as needed, following best practices and minimizing downtime.
- Serve as the primary point of contact for end-user support related to Jedox, responding to inquiries and resolving technical issues in a timely manner.
- Provide training and guidance to users on how to effectively utilize Jedox for financial consolidation, reporting, and analysis.
- Create and maintain user documentation, tutorials, and knowledge base articles to facilitate self-service support.
- Collaborate with IT and finance teams to integrate Jedox with other systems and data sources, ensuring seamless data flow and accuracy.
- Develop and maintain data models, cubes, and reports within Jedox, optimizing performance and usability.
- Troubleshoot data integration issues and implement solutions to ensure data integrity and consistency.
- Implement and maintain security controls and access permissions within Jedox, ensuring compliance with regulatory requirements and company policies.
- Conduct regular security assessments and audits to identify and mitigate potential risks and vulnerabilities.
- Stay informed about industry best practices and emerging trends in IT security and compliance related to financial systems.
- Identify opportunities for process improvement and automation within the Jedox environment, streamlining workflows and increasing efficiency.
- Participate in the evaluation and selection of new technologies and tools to enhance the capabilities of the Jedox platform.
- Collaborate with cross-functional teams to implement system enhancements and new features, ensuring alignment with business objectives.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in IT support or system administration, with specific expertise in supporting Jedox or similar financial consolidation and reporting tools.
- Proficiency in Jedox administration, including configuration, troubleshooting, and optimization.
- Strong knowledge of database concepts, SQL queries, and data integration techniques.
- Excellent communication skills with the ability to effectively interact with users at all levels of the organization.
- Detail-oriented with a focus on delivering high-quality solutions and services to meet customer needs.
- Relevant certifications in Jedox administration or related technologies preferred.
Vacancy posted 4 days ago
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