Field Service Technician

Client Site Service TechnicianComplete Network is looking for a Client Site Service Technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience.This is a level 1-2 support desk position located full time at the clients site 9AM to 6PM Mon-Fri. Daily duties will include all of the following items; Office 365 administration, AV support and maintenance of conference rooms, administration of their internal members site (user creations and removals etc), vendor management, attend monthly committee meetings, host monthly scheduled training sessions for 10-20 people on various IT topics ranging from email usage to Copilot basics, troubleshoot networking equipment, maintain and update documentation, regular communication and updates to maintain relationship with site point of contact and committee members.The candidate must have strong technical and communication skills. Day-to-day duties will include remote and on-site technical support for our customer. Candidate must have an entrepreneurial attitude and be able to work independently with minimal supervision.Candidate must possess the following skills and experience:365 Administration - Sharepoint, 365, CoPilotExperience with AV setup and troubleshootingExperience managing and communicating with vendorsExperience creating training materials and presenting to a groupGood personality - Able to interact with and support customers while maintaining a friendly attitudeHighly organizedExcellent time management skillsStrong verbal and written communication skillsStrong search engine and research capabilitiesWindows System Administration in a distributed environment - Desktop and ServerApplication Support and AdministrationAnti-virus administration and malware remediationTroubleshooting of hardware and OS issuesMobile device supportNetworking concepts and hardwareFamiliarity with network cablingUnderstanding TCP/IP NetworkingManaging switches, routers, and firewallsWireless networksAny of the following skills and/or certifications are a plus:MS-900MS-102A+Net+MD-102Other Requirements:* Candidate must be willing to work overtime and be on call * Candidate must have reliable transportationBenefits include health insurance, cell phone allowance, and retirement plan. There is also tremendous opportunity for professional development and opportunities for advancement.Complete Network is headquartered in Albany, NY with offices in the Carolinas. We deliver first-rate IT support. Come join our growing team in a fun and dynamic work environment.