Pharmacy Technician - Order Entry

Pharmacy TechnicianPhoenix, Arizona, United States of AmericaSaliba's Extended Care Pharmacy is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy. Compassion, Enthusiasm and Dedication are our values and part of the difference at Saliba's.Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.Attributes Required:Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophyStrategy and Planning - ability to think ahead, plan and manage time efficientlyProblem Solving - ability to analyze causes and solve problems at both a strategic and functional levelTeam Oriented - ability to work effectively and collaboratively with all team membersEssential Job Functions (include the following):Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensingTriage incoming fax prescriptions to ensure timely dispensingEnsure proper notes in computer and cycle fill codingCalculate and/or verify the correct dosage based on the prescriptionDemonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level serviceEnsure all prescriptions assigned for processing are completed in regular shiftReceive, evaluate, process and follow-up as needed with doctors' offices on all refills assignedDevelop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)On an as needed, may assist with filing of completed orders, packaging of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the patientDevelop and learn cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicableOther essential functions and duties may be assigned as neededEducation and/or CertificationsHigh School Diploma or GED (per state requirements)Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)Skills and Qualifications:2+ years of related experience (advanced degree may substitute for experience)Advanced computer skills; pharmacy operations system experience preferredAbility to work independently and deliver to deadlinesAbility to solve problems with minimal directionGreat attention to detail and accuracyAbility to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlinesQuality minded; motivated to seek out errors and inquire when something appears inaccurateWork Environment:Ability to work flexible hoursFull-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.All employees are eligible to enroll in our company matched 401(k) plan.