Datacenter Field Operations Technician
$40 per hourTechNeptune Consulting Inc
Job title: Datacenter Field Operations Technician
Job location: Albany, OH (Onsite)
Job Type: Contract
Rate: $40/hr
Job description:
About the Role
We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role — diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with
provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24×7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.
Location & Coverage
Site: New Albany, Ohio
Coverage Model:
• Shift-based
◦ Rotating shifts (Days/Nights) with on-call requirements
◦ Extended shift capability during surge/ramp periods
Required Qualifications
Technical Skills
Skill Area
Requirement
Structured Cabling
Expert-level copper and fiber optic cable installation (Cat6A,
OM4, OS2, MPO/MTP)
Fiber Optics
Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)
Rack & Stack
Data center rack installation, cable management, labeling standards
Hardware Handling
Network switch/router installation, line card insertion, optics installation (ESD compliance)
Testing Tools
OTDR, optical power meter, VFL, loopback adapters, cable certifiers
Physical Layer Troubleshooting
Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)
Ticketing Systems
Ability to use workflow management tools for ticket tracking and closure
Liquid Cooling Systems
Familiarity with AALC rack systems, hose connections, valve operations (preferred)
Experience
• 2-5 years of experience in data center cabling, network hardware installation, or telecommunications
• Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
• Experience with large-scale rack deployment projects (50+ racks)
• Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
• Experience working with liquid-cooled rack systems (AALC) preferred
• Experience with barcode scanning and asset management workflows preferred
Preferred Qualifications
• BICSI certification (Installer, Technician) or equivalent
• OSHA 10/30 certification
• Experience in hyperscale data-center environments — multi-tenant or campus-scale
• Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
• Background in either telecom carrier ops or large enterprise network repair
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