Teller II (Plaistow, MA) Sign-On Bonus

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Teller II Location: Plaistow, MA | Full-Time Salary: $21.00 to $22.00 hourly Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We’re looking for a dedicated and motivated individual to provide exceptional service to our Plaistow members, helping them navigate our wide range of Credit Union products and services. As a Teller II, you'll handle a variety of transactions, from deposits to loan payments, while building lasting relationships with members. Your goal will be to provide top-tier service, uncover their needs, and guiding them toward the best solutions we offer. If you're a great communicator, enjoy helping others, and are excited about joining a thriving team, we want to hear from you! Why You’ll Love Working Here Start your career with us and earn a BONUS! Candidates who apply between May 1st and May 30th and are hired by June 30, 2026, will receive a $500 bonus after 90 days of employment and an additional $1,000 after one year. A collaborative team culture where your contributions matter Ongoing training and career development opportunities Competitive pay, benefits, and the chance to grow with a supportive organization The satisfaction of making a real difference in your community every day What You'll Be Doing (Your Responsibilities) Process a wide variety of transactions for members including, but not limited to: deposits, withdrawals, loan payments, payroll adjustments, bank checks, gift cards, VISA cash advances, IRA deposits/withdrawals in accordance with established Credit Union policies and procedures. Consistently develop potential new business by uncovering clues and needs during interactions with members, presenting the benefits of those products/services and referring the member to the appropriate CU partner for fulfillment. Provide the highest quality member service by listening, communicating, and referring members to appropriate personnel as necessary to meet quarterly goals. Use sound judgement and interpersonal skills to effectively assist members. Maintain and balance a backup cash vault, if assigned by Branch Manager. Assist in training new Tellers. Participate in opening and closing the branch. Interact with members and staff on a daily basis in prompt, effective and professional manner. Balance cash drawer and make settlement of the day's activities in accordance with Credit Union policies and procedures. Ensure that cash limits are consistently followed as per established Credit Union procedures, cash is kept secure at all times and locked in the vault each night. Assist members with accessing their safe deposit boxes. Answer telephones, provide information and/or direct callers to appropriate department/employee. Assist in opening the night depository and log deposits as needed. Participate in balancing ATM, under dual control, as necessary. Adhere to all aspects of the Credit Union Bank Secrecy Act policy and procedures. Ability to work some Saturdays during the month and occasionally provide temporary coverage in alternate locations for an unplanned absence situation. Work towards achieving sale/service goals by attending department meetings, one-on-one meetings, and product knowledge and selling skills training on an ongoing basis. Perform additional duties as requested. What We’re Looking For (Your Qualifications) Minimum of high school diploma or equivalent is required. One year of previous teller experience preferred with a satisfactory balancing record. Basic math skills; familiarity with keyboard/personal computer; customer/member service skills; effective written and verbal communication/interpersonal skills and data entry skills required. Strong desire to work with the general public. Flexibility of work hours and proven reliability/dependability required. Must have a valid drivers license for coverage of retail branches. #J-18808-Ljbffr Brightbridge