Business Process Manager

Business Process ManagerHerndon, Virginia, United StatesWhat Impact You'll HaveGRVTY is a member of 100% of the winning teams for the largest technology program in the Intel Community. We've been supporting this customer on many different sub-projects of this program since our founding in 2013. We've grown on this effort by providing the customer with Engineers who have done exceptional work, and we've retained our staff by paying very strong salaries, and working hard to ensure each Engineer is doing work that aligns with their career interest.What You'll Be OwningGRVTY is seeking a Business Process Manager with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Herndon, VA. As part of Sponsor's integrated ServiceNow delivery team, the Contractor Team shall provide development and process improvement support of Sponsor's Global Infrastructure Business System (GIBS) custom application suite and other Sponsor requirements on the enterprise and non-enterprise ServiceNow platforms.What You Must HaveActive TS/SCI with Polygraph ClearanceDemonstrated experience using web development technologies, specifically JavaScript, HTML, and CSS.Demonstrated experience developing ServiceNow, or advanced experience with software development or experience with low-code development platforms and the aptitude to develop ServiceNow experience,Demonstrated experience with Flow Designer, creating catalog items, and an understanding of business rules.Demonstrated experience in business process analysis including evaluating customer need, internal processes, document business process models, and translating these models as functional technical requirements.Demonstrated experience in systems evaluation such as identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.Demonstrated experience with process improvement such as analyzing functions, requirements, or existing capabilities and shortfalls.Demonstrated experience with program management and project task management, and customer relations and outreach.Demonstrated experience with IT and systems lifecycle management, including managing review boards, and change & release management.Demonstrated experience with knowledge management, including developing feature release descriptions, and technical artifacts related to the development under this request.What Would Be Nice to HaveServiceNow Certified Application Developer, or completion of requisite ServiceNow training for the certification.Demonstrated experience with ServiceNow Automated Test Framework (ATF).Demonstrated experience with ServiceNow application suites (e.g., IT Service Management, IT Business Management), developing Dashboards on ServiceNow, and using ServiceNow Performance Analytics.Demonstrated experience using ServiceNow project management applications.Demonstrated experience working with Sponsor's IT service providers.Demonstrated experience advising Sponsor personnel on processes, practices, and policies that directly impact the organization.Demonstrated experience with cloud architecture, including expertise beyond the Sponsor's legacy cloud environments.Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We're proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.Virginia Pay Range$150,000 - $250,000 USDWhy Choose GRVTYThe toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We're purpose-built to tackle the most entrenched, systemic national security issues around the world.We partner with our customers to help them overcome challenges in every corner of technology and defense—including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.At GRVTY, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.Robust health plan including medical, dental, and visionHealth Savings Account with company contributionAnnual Paid Time Off and Paid HolidaysPaid Parental Leave401k with generous company matchTraining and Development OpportunitiesAward ProgramsVariety of Company Sponsored EventsEEO StatementGRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.Anyone requiring reasonable accommodations should email View email address on click.appcast.io or call View phone number on click.appcast.io with requested details. A member of the HR team will respond to your request within 2 business days.Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.