Scheduling Coordinator (Oklahoma City, OK)

Scheduling Coordinator

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Job Summary:

Ennoble Care is seeking an experienced Scheduling Coordinator to join our growing team in Oklahoma City, Oklahoma. This role is crucial in managing patient appointments, ensuring effective communication, and maintaining organized workflows to enhance patient care and provider efficiency.

Responsibilities:

• Schedule patient appointments in accordance with provider availability and geographic area.
• Prioritize and schedule urgent appointment requests promptly.
• Ensure that all messages are accurately completed and distributed appropriately.
• Reschedule patient appointments as needed, ensuring minimal disruption to patient care.
• Review and update patient insurance information regularly.
• Manage a high-volume workload efficiently by prioritizing tasks to support prompt and courteous service.
• Communicate effectively with patients, providers, and other healthcare team members.
• Reach out to referring sources for patients having scheduling difficulties.
• Update account information at the point of scheduling to ensure data accuracy.
• Maintain provider daily appointment quotas to optimize scheduling efficiency.
• Schedule new patients within 3-5 business days of initial contact.
• Handle insurance preauthorization processes efficiently.
• Place calls to patients on behalf of providers when necessary.
• Manage and address voicemails daily, ensuring all inquiries are resolved appropriately.
• Accurately notate patient charts to maintain up-to-date records.

Qualifications:

• Must have proven experience in a scheduling or administrative role, in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using scheduling software and electronic medical records systems.
• Attention to detail and accuracy in data management.
• Ability to handle a high-stress, fast-paced work environment.
• Knowledge of insurance processes and preauthorization is preferred.

Pay Rate: $19.00/hr

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.