IT Help Desk Technician

Job Description

Job Description

Join Our Team as an IT Help Desk Technician!

Are you passionate about providing exceptional technical support and eager to be a vital part of a government contracting team? We are seeking a dedicated IT Help Desk Technician to join our dynamic team in Torrance. This temporary position offers the opportunity to transition into a permanent role, with a competitive pay range of $28 to $35 per hour.

In this role, you'll be the first point of contact for resolving help desk tickets, ensuring seamless technology operations. You'll work hands-on in a Microsoft 365 environment, utilizing Active Directory to assist users effectively. This position requires US citizenship, and candidates must pass a criminal background check and be cleared from the prohibited part list before starting.

Required Skills:

• Proven experience in troubleshooting IT issues and support
• Proficiency with Active Directory in a Microsoft 365 environment
• Strong communication skills and customer service orientation
• Ability to work on-site in Torrance, with hours from 8 AM to 5 PM

Nice to Have Skills:

• Experience supporting government or contractor environments
• Familiarity with help desk ticketing systems
• Basic knowledge of network configurations and security protocols

Preferred Education and Experience:

• High school diploma or equivalent; technical certifications preferred
• Previous help desk or IT support experience, ideally in a government contracting setting

Other Requirements:

• Must be a US citizen
• Ability to pass criminal background and prohibited part list checks
• Willingness to work on-site in Torrance during designated hours
• Temp with possibilities of Temp to Hire 

This is a fantastic opportunity for IT support professionals looking to make an impact in a government contracting setting. Don’t miss your chance to start as soon as next week—apply now and take the next step in your IT career!