General Manager

General Manager of Mon-Cre Telephone Cooperative, Inc. Job Purpose The General Manager serves as the chief operating officer of the Co-op and is responsible for the overall management, strategic direction, financial performance, regulatory compliance, and day-to-day operations of the Co-op, including its telecommunications, broadband, and video services. Essential Duties and Responsibilities Oversee the recruiting, hiring, training, development, and supervision of all employees and ensure compliance with safety and employment regulations. Implement the Co-op’s strategic plans and goals while maintaining operational efficiency, controlling costs, and ensuring high levels of member satisfaction. Regularly evaluate the Co-op’s organizational structure, staffing, and operational processes to promote continual improvement and organizational effectiveness. Ensure compliance with all applicable federal, state, and local laws, regulations, and industry requirements. Serve as the Co-op’s representative in industry, trade, regulatory, and community organizations and remain informed regarding developments and trends affecting the telecommunications and broadband industries. Provide timely and accurate financial analysis, budgets, forecasts, and reports to assist the Board of Trustees in carrying out its governance responsibilities. Prepare and recommend an annual operating and capital budget for Board approval. Ensure appropriate supervision and management of contractors, consultants, and service providers. Keep the Board of Trustees fully informed regarding material operational, financial, regulatory, and strategic matters. Attend and participate in regular and special meetings of the Board and its committees. Foster positive member relations through effective communication and by ensuring the delivery of reliable, high-quality telecommunications, broadband, and video services. Desired Qualifications Minimum of ten (10) years of progressively responsible management experience, including substantial experience supervising and developing employees. Minimum of five (5) years of experience in the telecommunications industry, including experience in one or more of the following areas: Telecommunications operations Broadband or fiber‑optic network services Telecommunications engineering Regulatory compliance Customer service operations Strategic planning Financial management Business development Demonstrated knowledge of the telecommunications and broadband industry, including current trends, emerging technologies, rural broadband deployment, network operations, regulatory requirements, and member/customer service practices. Demonstrated experience with telecommunications regulatory compliance, including FCC requirements, and familiarity with USDA Rural Utilities Service (RUS) programs, broadband grant opportunities, and telecommunications regulatory matters affecting rural broadband and telecommunications providers. Bachelor’s degree from an accredited college or university in business administration, finance, management, accounting, engineering, telecommunications, or a related field. A graduate degree is preferred. Experience with financial management, budgeting, capital planning, financial reporting, and annual audits. Strong leadership, communication, interpersonal, and strategic planning skills. Experience working with or presenting to a board of directors or board of trustees is preferred. Employment Information At-Will Nature of Employment: The General Manager is employed on an at‑will basis. Equal Opportunity Employer: Mon-Cre Telephone Cooperative, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr