Receptionist

Responsible Recruiter

Benefits: Hiring bonus, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development.

About Our Agency: Our agency opened in 2019 and has grown into a strong, close-knit team of 13. Before becoming a State Farm agent, I worked in banking and mortgages, bringing a strong financial background and customer-focused approach into the business. I'm a graduate of the University of Florida, married with two children, and originally from India. I speak three languages and enjoy football and traveling, often taking international trips each year. We are highly involved in the community through women's leadership initiatives, Make-A-Wish, school board involvement, and projects like helping build a local school playground. For our team, we offer PTO, health benefits, gym memberships, and a strong focus on personal and professional development, along with a commitment to work-life balance. Our office culture is supportive, tenured, and team-oriented. We're looking for someone who is coachable, driven, and motivated to succeed - someone who values teamwork and wants to grow as part of a collaborative, high-performing environment.

Role Description

Ruzaan Ogra - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $50,000.00 per year.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gainesville, FL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.